Key Responsibilities
- Conduct professional and engaging property tours for prospective residents.
- Respond promptly and professionally to phone, email, internet, and walk-in inquiries.
- Convert leads into leases through effective follow-up, relationship building, and sales techniques.
- Maintain a strong understanding of floor plans, amenities, pricing, availability, and community features.
- Prepare and process rental applications, leases, renewals, and related documentation accurately and efficiently.
- Conduct applicant screening and follow established qualification and leasing procedures.
- Follow up consistently with prospects throughout the leasing process to maximize conversion and occupancy.
- Maintain accurate records and update leasing activity, traffic, follow-up, and prospect information in the property management system.
- Assist with achieving and maintaining occupancy, revenue, and leasing goals.
- Build positive relationships with current residents and provide exceptional customer service.
- Address resident questions and concerns professionally and escalate issues appropriately when necessary.
- Assist with move-ins, move-outs, inspections, resident communications, and other property operations as needed.
- Maintain a professional, clean, and welcoming leasing office and model apartment presentation.
- Support resident retention initiatives and renewal efforts.
- Work collaboratively with the property management and maintenance teams to ensure an excellent resident experience.
- Maintain compliance with company policies, Fair Housing requirements, and applicable laws and regulations.
- Perform additional duties and responsibilities as assigned by management.
Qualifications
- Minimum 3 years of multifamily leasing experience required.
- Proven success in apartment leasing, sales, and customer service.
- Strong closing and follow-up skills with the ability to convert prospects into residents.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Strong organizational and time-management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and accuracy with documentation.
- Proficiency with property management and leasing software preferred.
- Working knowledge of Fair Housing laws and multifamily leasing practices.
- Ability to work independently while also functioning effectively as part of a team.
- Must demonstrate professionalism, reliability, accountability, and a positive attitude.
Work Schedule:
- Sunday – Thursday – 9AM – 5:30PM
- Tuesday – Saturday - 9AM – 5:30PM
The Ideal Candidate
The successful candidate will be a results-oriented leasing professional who takes ownership of the leasing process. You should be comfortable asking for the lease, following up consistently, overcoming objections, and building lasting relationships with residents.
We are looking for someone who does more than simply show apartments — you create an exceptional first impression, sell the community, close the lease, and help create a resident experience that keeps people happy and engaged.
Why Join Us? You Can Make a Difference! We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:
- Health, Dental, Vision, 401K
- Paid vacation, holidays, and sick leave
- A positive working environment
EEOC Statement:
The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.
We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.
We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing to take a drug test, in accordance with local law/regulations?
- Are you willing to undergo a background check, in accordance with local law/regulations?
Ability to Commute:
- Milton, WA 98354 (Required)
Work Location: In person
