Description:
Brentwood Country Club is looking for a friendly, reliable, and customer-focused Café Server to join our team. As the first point of contact for our guests, you will provide excellent customer service, prepare and serve food and beverages, maintain a clean dining area, and help create a welcoming café experience.
Duties/Responsibilities:
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Welcome guests, present menus, answer questions, and provide friendly, attentive service
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Take food and beverage orders accurately, make recommendations, and communicate special requests to the kitchen.
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Prepare and serve coffee, tea, beverages, meals, desserts, and other menu items promptly according to café standards.
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Ensure guest satisfaction by checking in regularly, replenishing beverages and table items, and addressing concerns or notifying a supervisor when needed.
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Set up and maintain service stations, dining areas, and tables, ensuring cleanliness, organization, and proper stocking.
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Clear and reset tables, complete opening, side work, and closing duties, and maintain a clean and sanitary work environment.
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Follow all food safety, hygiene, and health regulations.
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Work collaboratively with kitchen and front-of-house staff to ensure efficient service and attend pre-shift meetings as required.
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Perform additional duties as assigned by management.
Supervisory Responsibilities:
Requirements:
Required Skills/Abilities:
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Previous experience in a café, restaurant, or customer service role is preferred
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Ability to effectively communicate in English.
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Excellent verbal and written communication skills.
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Excellent interpersonal and customer service skills.
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Ability to function well in a high-paced and at times stressful environment.
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Ability to work in a fast-paced environment.
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Positive attitude and a strong commitment to customer service.
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Flexible availability, including weekends and holidays.
Education and Experience:
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High school diploma or equivalent.
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At least two years related experience required.
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Servsafe Certification
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RBS Training certification
Physical Requirements:
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Prolonged periods of standing
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Must be able to lift up to 15 pounds at times. Frequent bending, stooping, pulling/pushing.
