Job Summary
Port Matilda EMS is seeking a dedicated and community-focused EMS Captain to lead our rural emergency medical service and continue our tradition of compassionate, patient-centered care. This position is far more than managing ambulances and schedules—it is an opportunity to become a trusted leader, mentor, advocate, and public face of EMS within the communities we serve.
Serving the Borough of Port Matilda and surrounding rural townships, the Captain is responsible for the daily operations of a growing EMS organization that provides emergency response, community outreach, public education, and non-emergency transportation services. The successful candidate will lead a team of EMTs, drivers, volunteers, and support staff while fostering a culture of professionalism, teamwork, accountability, and service.
The Captain will oversee staffing, scheduling, training, quality improvement, regulatory compliance, fleet readiness, community relations, and employee development. Equally important, the Captain will build relationships with residents, local government officials, healthcare partners, schools, businesses, and first responders to ensure that Port Matilda EMS remains an integral part of the community.
We are looking for a leader who understands that rural EMS is about neighbors helping neighbors. Someone who values personal connections, believes in mentoring the next generation of providers, and recognizes that every patient interaction reflects the reputation and mission of the organization.
Responsibilities
- Provide leadership and oversight of daily EMS operations.
- Recruit, mentor, train, and evaluate staff and volunteers.
- Develop and maintain staffing schedules and operational readiness.
- Ensure compliance with state EMS regulations, agency policies, and documentation standards.
- Coordinate quality assurance, continuing education, and employee development programs.
- Maintain positive relationships with municipal leaders, healthcare facilities, and community partners.
- Participate in strategic planning, budgeting, and organizational growth initiatives.
- Promote community outreach programs, public education, and membership campaigns.
- Serve as an ambassador for the organization both on and off duty.
- Respond to emergencies and provide patient care as needed.
Skills
- Leadership and personnel management
- EMS operations and service delivery
- Staff recruitment, retention, and mentoring
- Team building and organizational culture development
- Scheduling and workforce management
- Conflict resolution and employee coaching
- Community engagement and public relations
- Relationship building with municipal, healthcare, and emergency service partners
- Budgeting and resource management
- Quality assurance and regulatory compliance
- Policy development and implementation
- Strategic planning and organizational growth
- Strong written and verbal communication skills
- Data analysis and performance improvement
- Electronic patient care reporting (ePCR) systems
- Problem-solving and decision-making in dynamic environments
- Public speaking and community outreach
- Fleet and operational readiness management
- Customer service and patient-centered care
Pay: From $43,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
