As the Facilities Maintenance Team Lead, you’ll guide a crew of 2–5 support technicians across our Fulfillment Centers (FC) and Distribution Centers (DC). Drawing on 5+ years in automated distribution or production environments, you’ll serve as the primary contact for project updates, repairs, and preventive maintenance. Your leadership, clear communication, and ability to coordinate across all organizational levels will keep operations running smoothly—day after day.
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Early walkthroughs across warehouse common areas, campus perimeter, smokers’ areas, landscaping, and trash/cardboard zones to set priorities and ensure an organized, safe environment
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Morning huddles to assign daily and weekly work, coach technicians, and align on SOPs and safety practices
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Mid-morning collaboration with Operational Leaders to schedule downtime and coordinate cleaning and maintenance with Facilities Support
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Real-time monitoring of production and facilities equipment performance; jump in with technical guidance and troubleshooting when needed
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Afternoon focus on standardizing and developing SOPs for support technicians, training to documentation, and cross-training on equipment operations
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Late-day wrap-up: verify min/max spare parts, engage the Maintenance Supervisor on campus project coordination and spare parts inventory, review contracted janitorial performance, and update building/system records, fleet lists, and NA Network CAD and drafts
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Lead daily tasks for support technicians; ensure organized upkeep throughout warehouse and campus areas, including smokers’ areas, landscaping, and waste zones
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Coordinate downtime with Operations; align Facilities Support on cleaning and maintenance windows
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Partner with the Maintenance Supervisor for campus project coordination and spares management
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Monitor equipment performance and provide hands-on technical support and consultation
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Train team members to SOPs and related documentation; build proficiency in maintenance, equipment operation, and assigned functions
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Create and standardize SOPs for the support technician role to serve both FC and DC
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Oversee the daily routine of contracted janitorial services
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Remain on call for emergency callbacks; flex start times and work overtime as needed, including holidays and plant shutdowns
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Identify and implement methods to maximize production and throughput
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Assist, coordinate, and execute capital projects
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Maintain accurate min/max spare parts levels
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Maintain the Campus Fleet list in line with state requirements
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Keep Building and System Documents current for the Annual Risk Assessment
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Maintain NA Network CAD files and drafts
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Champion a strong safety culture; follow all safety policies and practices
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High school diploma or GED
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5+ years of experience in an automated distribution or production environment
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Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook); able to build and interpret spreadsheets
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Self-starter who works independently and shows initiative
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Thrives under pressure and tight deadlines with strong attention to detail
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Understands the importance of accuracy in every task
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Able to follow work instructions to achieve productivity and quality goals
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Mechanical troubleshooting
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Maintenance and repair of equipment
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Industrial electrical experience
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Mechanical systems and component repair
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Equipment repair and maintenance
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CAD software
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Microsoft Office
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Stand and walk for the duration of the shift
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Climb, balance, kneel, crouch, or crawl for extended periods
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Reach, pull, push, and lift items up to 50 pounds
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Safely operate warehouse equipment (pallet jacks, box cutters, carts) requiring coordinated movements
