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Making Moments Matter by Loving Our Patients and Families Well
About LoveWell Hospice
At LoveWell Hospice, our mission is simple: Making Moments Matter by Loving Our Patients and Families Well.
We believe every patient deserves compassionate, dignified care during life's most meaningful moments. Our team is dedicated to providing exceptional support to patients and families while fostering a culture of trust, collaboration, and service. Behind every great hospice team is a strong coordinator who helps ensure care is delivered seamlessly, accurately, and with excellence.
We are seeking a compassionate and highly organized Licensed Vocational Nurse (LVN) Patient Care Coordinator to join our team and play a vital role in supporting patient care operations.
Position Summary
The LVN Patient Care Coordinator serves as the communication and coordination hub for our clinical team. This role works closely with nurses, aides, social workers, chaplains, leadership, patients, and families to ensure timely visits, accurate documentation, regulatory compliance, and exceptional service.
The ideal candidate is a strong communicator who thrives in a fast-paced environment, builds trusting relationships with field staff, and consistently demonstrates empathy, integrity, and a servant-hearted attitude.
Essential Responsibilities
Core Responsibilities
Care Scheduling: Coordinate schedules for call-outs & PRN coverage to ensure visits align with current frequencies
Visit tracking: Track HOPE visits to identify gaps and reinforce required timelines
Interdisciplinary Group (IDG) Prep: Compile and generate the IDG report
Chart Accuracy: Update patient charts to help ensure accuracy for field staff
Visits Auditing: Monitor ancillary staff visits to guarantee plan-of-care compliance
Utilization Management: Process and track Level of Care changes
Intake & Triage: Answer urgent calls from families, assess needs calmly, and route information immediately to clinical staff
What We're Looking For
At LoveWell Hospice, skills are important, but character is essential
The successful candidate will demonstrate:
Empathy and Compassion for patients, families, and fellow team members
Trustworthiness and the ability to build strong relationships with field staff
Excellent Communication Skills with a calm, professional, and respectful demeanor
Integrity and Honesty in every interaction
Adaptability in a dynamic and ever-changing healthcare environment
A Team-First Mentality and willingness to support coworkers when needed
Servant Leadership by looking for ways to help others succeed
Strong Character demonstrated through accountability, reliability, humility, and professionalism
Problem-Solving Skills with a proactive, solutions-focused mindset
A Positive Attitude and commitment to excellence
Time Employee Benefits
Competitive Pay
Medical, Dental & Vision insurance
Supplemental insurance
Paid Time Off
Paid holidays
401k with employer matching
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Required
Current, active Texas LVN license
Minimum of 2 years of nursing experience
Strong organizational and time management skills
Excellent verbal and written communication skills
Proficiency with EMR/EHR systems and Microsoft Office
Ability to manage multiple priorities while maintaining attention to detail
Preferred
Hospice, palliative care, or home health experience
Knowledge of Medicare hospice regulations
Previous scheduling, care coordination, or case management experience
Experience with FireNote EMR.
