Job Summary
Join our dynamic team as a Smart Home Security Technician, where you will play a vital role in installing, maintaining, and troubleshooting cutting-edge security systems for residential clients. This energetic position offers the opportunity to work with the latest in low-voltage electrical systems, surveillance technology, and integrated security solutions. Your expertise will ensure our customers feel safe and confident in their smart home environments while you develop your skills in system design, technical troubleshooting, and customer service. This paid position is perfect for motivated individuals eager to make a tangible impact through innovative security solutions.
Responsibilities
- Install and configure electrical security systems including alarm, access control, CCTV, sensors, fire alarms, and door security integrations in residential settings.
- Troubleshoot and repair low-voltage electrical wiring, cabling, and system components using hand tools and power tools.
- Interpret technical drawings, schematics, blueprints, and electrical blueprints to accurately install and modify security infrastructure.
- Conduct system testing to ensure proper operation of surveillance cameras, IDS (Intrusion Detection Systems), sensors, and remote access software.
- Provide technical troubleshooting support for system malfunctions or failures across various hardware and network components.
- Collaborate with clients to explain system features, perform system upgrades, and ensure customer satisfaction through excellent service.
- Maintain detailed records of installations, repairs, and inspections while adhering to NEC (National Electrical Code) standards and safety protocols.
Skills
- Mechanical knowledge combined with hands-on experience with power tools and hand tools for precise installations.
- Strong background in field service operations involving equipment troubleshooting and system repairs.
- Proficiency with computer hardware, computer networking, remote access software, and surveillance technology.
- Knowledge of system design principles for electrical security systems including schematics interpretation and blueprint reading.
- Experience with low-voltage electrical systems such as fire alarms, alarm & access control systems, CCTV cameras, sensors, IDS technology, and door security integration.
- Ability to interpret technical drawings and schematics accurately for complex installations.
- Excellent customer service skills with the ability to communicate technical information clearly to clients.
- Familiarity with NEC standards governing low-voltage wiring and electrical safety practices.
- Competence in cabling techniques, electrical wiring installation, equipment troubleshooting support, and use of power tools safely.
- Prior service technician experience preferred; knowledge of electrical security system installation highly valued.
Join us to be part of a forward-thinking team dedicated to safeguarding homes through innovative smart security solutions!
Pay: $48,022.99 - $57,834.14 per year
Work Location: In person
