Job Overview
We are seeking a highly organized and professional Medical Front Desk to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with various Electronic Health Record (EHR) systems and strong communication skills to support smooth clinic operations.
This is a part time position with a possibility of more hours in the future.
SPANISH SPEAKER REQUIRED
Duties
- Greet patients promptly and professionally, ensuring a positive first impression.
- Schedule patient appointments using EMR system, Athena, which we are open to training the right candidate
- Verify insurance coverage and perform insurance verification processes accurately.
- Collect payments and process medical collections in compliance with HIPAA regulations.
- Manage patient check-in and check-out procedures, including documentation review and updating medical records.
- Ensure compliance with HIPAA standards and confidentiality protocols at all times.
- Coordinate with clinical staff to facilitate smooth patient flow and clinic operations.
Experience
- Prior experience in a medical office, dental clinic, or healthcare setting is preferred.
- Familiarity with EMR/EHR systems such as Athenahealth is highly desirable
- Bilingual abilities are a plus to serve diverse patient populations effectively.
Pay: $18.00 - $19.00 per hour
Benefits:
Work Location: In person
