- Serve as the primary point of contact for assigned commercial and fleet accounts, building strong, long-term customer relationships
- Retain and grow existing accounts by identifying opportunities to expand tire, retread, and service solutions
- Provide accurate quotes, proposals, and service recommendations aligned with customer needs
- Partner with service and operations teams to ensure timely, high-quality fulfillment of products and services
- Monitor account performance, customer satisfaction, and service delivery to ensure consistent execution
- Resolve customer concerns quickly and professionally, owning issues through to completion
- Maintain accurate customer records, activity, and pipeline in CRM; provide regular updates and reports to management
- Stay current on products, services, pricing, and industry trends to better support customers
- High school diploma or GED required; bachelor’s degree preferred
- 2+ years of experience in account management, customer service, or B2B sales (commercial/fleet experience preferred)
- Strong communication, relationship-building, and problem-solving skills
- Ability to manage multiple accounts while maintaining attention to detail and follow-through
- Proficiency in Microsoft Office; CRM experience preferred
- Valid driver’s license with acceptable driving record
- Ability to travel locally to support customer accounts
- Competitive base salary + commission (structured to reward retention and account growth)
- 401(k) with company match
- Health, Dental, Vision, and Life Insurance
- Paid training and clear career advancement opportunities
- Company vehicle or mileage reimbursement (as applicable)
- Industry leader: Southern Tire Mart is the largest independent commercial tire dealer in North America
- Established customer base with strong brand partnerships
- Growth-focused environment with real opportunity to advance
- A team culture built on accountability, service, and doing the job right
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
