Description:
About Us:
At Conservative Care Occupational Health (CCOH), we provide comprehensive occupational medicine and urgent-care services designed to keep employees healthy, safe, and work-ready. Our team takes pride in delivering exceptional, compassionate care with professionalism and efficiency.
We’re looking for a PRN Front Desk/Medical Assistant who will play a vital role in providing a welcoming, organized, and patient-focused experience for everyone who walks through our doors, as well as will need to have Medical Assisting experience/certifications to help out with back of house.
Position Summary:
As the first point of contact for patients and visitors, the Medical Assistant ensures our clinic’s front-office operations run smoothly and professionally. You’ll manage check-in/check-out, scheduling, insurance verification and payment collection — all while fostering a positive atmosphere and supporting the clinical team. As well as help to assist in back of house doing MA duties, as needed.
What You'll Do:
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Greet patients and visitors warmly and professionally, ensuring a positive first impression.
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Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records.
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Answer and route phone calls, respond to inquiries and support front-desk communication.
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Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity.
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Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR.
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Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team.
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Coordinate with medical staff to optimize patient flow and communication.
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Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment.
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Assist when needed in back of house with taking vitals, checking rooms, and assisting the provider with any needs.
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Help out with onsites; these can be scheduled on the weekends, early mornings or during a full shift day. More communication for this can be talked through in the interviewing process.
Our Lenexa clinic operates Monday through Friday, 8:00 AM – 5:00 PM with no weekend or holiday hours.
This position is PRN, with the potential to move to full-time; will need to be able to assist with potential onsites that could happen on weekends, early mornings or during a full shift day.
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Maintain work/life balance.
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Opportunities for growth and advancement within the company.
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Supportive team culture and professional development resources.
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If moved to full-time, will be eligible for the full-time employee benefits
Requirements:
Minimum Qualifications:
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High school diploma or equivalent required.
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Active Medical Assistant certification/degree (CMAA, CMA, RMA)
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Strong verbal and written communication skills; able to interact professionally with patients, providers and team members.
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Excellent organizational skills and ability to multitask in a fast-paced environment.
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Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
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Ability to handle sensitive and confidential information with discretion.
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Professional appearance and demeanor, and a customer-service mindset.
Preferred Qualifications:
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2+ year of front-desk, receptionist or medical office experience.
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1+ year of medical assistant experience.
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Familiarity with electronic health record systems and basic medical/insurance terminology.
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Bilingual
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Previous experience in a clinic or healthcare environment where scheduling, insurance verification and patient registration were key functions.
If you’re organized, people-focused, and ready to make a meaningful impact in a growing healthcare organization, we’d love to hear from you. Apply today and become part of a team that truly values care — for our patients, our partners, and each other.
