Job Summary
We are seeking an energetic and dedicated Client Service Representative to join our team at Bayleaf Veterinary Hospital. We are a busy veterinary hospital serving the North Raleigh and surrounding area. In this pivotal role, you will be the first point of contact for our valued clients, ensuring their needs and the needs of our patients are met with enthusiasm and professionalism. Your proactive approach will help foster strong relationships, drive customer satisfaction, and support the growth of our business. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about delivering exceptional service, this opportunity is perfect for you!
Duties
- Serve as the first point of contact for clients via phone, email, and live chat, providing prompt and friendly assistance
- Assist clients with scheduling appointments.
- Greet clients and pets as they arrive at the hospital
- Collect payment at discharge
Requirements
- Love of animals and people and I desire to help us meet their needs.
- Excellent communication skills—both verbal and written—with a positive attitude.
- Attention to detail in a busy work environment
- Ability to work collaboratively across teams to achieve shared goals. Join us in delivering outstanding client experiences that make a real difference! We’re committed to empowering our team members with growth opportunities, comprehensive training, and a vibrant work environment where your contributions truly matter.
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) 3% Match
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
