Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your Impact
The Operations Analyst is an individual contributor role focused on driving synergies, standardization, and efficiency across Lowe's Pro Supply (LPS) branch operations. This role collaborates cross-functionally to develop, implement, and sustain operational best practices, process improvements, and training initiatives that enhance productivity and align with Pro business objectives. The analyst supports day-to-day operations across sales, service, technology, Omni-channel, and branch communications.
What You Will Do
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Identifies operations project requirements by interviewing customers; analyzing operations; determining project scope; documenting results; preparing customer contracts; identifying phases and elements, personnel requirements, and costs.
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Project Development & Execution: Coordinate and manage the timely execution of branch projects and initiatives, from concept through implementation.
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Collaboration & Standardization: Partner with cross-functional teams to streamline processes, enhance synergy, and achieve operational consistency across branches.
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Develops operations problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications; writing programs.
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Verifies operations project solutions by completing tests.
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Prepares customers to use system by conducting training for branch associates to support operational excellence and change management initiatives.; writing documentation; providing support and help.
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Maintains operations systems by researching and resolving problems; maintaining system integrity and security; establishing and enforcing operations standards.
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Prepares operations information and reports by collecting, analyzing, and summarizing data and trends.
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Technology Utilization: Leverage customer-facing and operational technology to improve efficiency and drive adoption of new tools and platforms.
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Branch Support: Provide real-time guidance to branch teams on procedural questions and support continuous improvements.
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Content Development: Create and manage operational content, such as process documentation, communications, and training materials, ensuring alignment with corporate goals.
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Improves operations analysis job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
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Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results.
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Process Improvement: Identify opportunities for perpetual productivity improvements by analyzing feedback and data to recommend and implement solutions.
Minimum Qualifications
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Bachelor's Degree or equivalent combination of experience and education or equivalent years of experience in lieu of education requirement, if applicable
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1–2 years of experience in data analytics, performance reporting, or related industry roles.
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1 Year Strong analytical and problem-solving abilities.
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1 Year Proficiency in customer-facing and back-end operational technologies.
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1 Year Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Skills/Education
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1 Year Demonstrated project management skills, including experience with tools such as Gantt charts.
About Lowe's
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
