About Vodaland:
At Vodaland, we’re revolutionizing water management and drainage solutions with top-tier products for residential, commercial, and industrial applications. Our dedication to engineering innovation, product quality, and exceptional service has made us a trusted name in the industry. As we continue to expand, we’re looking for a motivated and customer-focused Sales and Care Representative to join our growing team.
Position Overview:
The Sales Representative will be the voice of Vodaland—ensuring every customer interaction is handled with professionalism, expertise, and care. This role is ideal for someone who thrives in a fast-paced environment, is solution-oriented, and enjoys playing a key role in driving customer satisfaction and company growth.
Key Responsibilities:
- Serve as a primary point of contact for customer inquiries via phone, email, and chat.
- Provide product recommendations, technical support, and order assistance with a high level of professionalism.
- Maintain strong customer relationships and resolve issues quickly to ensure satisfaction and retention.
- Proactively follow up with leads and past customers to identify new sales opportunities.
- Collaborate with internal departments to improve processes, streamline communication, and implement new customer service tools or systems.
- Track customer interactions and sales activities in the CRM to ensure accurate and up-to-date records.
- Identify patterns or trends in customer feedback to inform continuous improvements in service and product offerings.
- Support the implementation of systems and strategies designed to improve the overall customer journey and experience.
- Contribute to Vodaland’s growth by upselling and cross-selling relevant products and solutions.
Qualifications:
- 2+ years of experience in customer service, sales support, or a similar role.
- Strong verbal and written communication skills.
- Proficiency in CRM systems and customer service platforms (e.g., HubSpot, Zendesk, Salesforce).
- Problem-solving mindset and ability to think proactively.
- Positive attitude, team player, and customer-first approach.
- Experience in construction, drainage systems, or technical product sales is a plus but not required.
What We Offer:
- Competitive salary with performance-based bonuses.
- Health, dental, and vision insurance.
- Opportunities for career development and growth.
- Supportive, innovative team environment.
- The chance to be part of a company that’s setting new standards in the industry.
Apply today and be a part of Vodaland’s mission to build smarter, stronger, and more sustainable infrastructure—one solution at a time.
Job Type: Full-time
Pay: $75,000.00 - $82,500.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Sales: 1 year (Preferred)
Work Location: In person
