The Academic Records and Registration Coordinator administratively supports HU programs and students by coordinating courses, managing student records, and facilitating communication among stakeholders.
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KEY ACCOUNTABILITIES
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Communicates policies and procedures to students, faculty, and administration.
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Develops term schedules and creates courses for the HU Online programs in the student information system (SIS).
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Assists HU Online Students with registration, including new and continuing students, and manages all registration data.
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Schedules new traditional undergraduate and registers all Exercise Science students.
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Posts transfer credits to student records accurately and in accordance with institutional policies, and tracks degree requirements.
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Advises and supports students through HU Online processes and procedures from registration to graduation.
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Creates and maintains SOPs in alignment with Records and Registration policies and institutional academic operations guidelines.
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Manages documents and forms for HU Online students and traditional undergraduate students, including document storage, and develops academic calendars and timelines for recurring communication.
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EXPECTATIONS OF ALL STAFF
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Applies best efforts and full capability each day to the work assigned by their manager.
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Advises the manager when:
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An assignment is not understood.
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An assignment conflicts with knowledge of the circumstances, current skills, or available time/resources.
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Obstacles to completing the assignment exist or are likely to occur.
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Opportunities to better complete or improve the assignment exist or may occur.
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Understands and demonstrates our cultural expectations.
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MINIMUM ROLE REQUIREMENTS
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Bachelor's degree or equivalent work experience.
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Two years of higher education experience preferred.
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Excellent computer skills, including knowledge of Microsoft Office, spreadsheets, and document merging.
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Strong verbal and written communication skills, customer service, record keeping, and attention to detail.
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Ability to work independently, think ahead, multitask, and possess excellent time management and organizational skills.
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General understanding of federal, state, and local regulations as they apply to student records (i.e., FERPA, HIPAA, PDE, etc.) and best practices related to academic policies and procedures.
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Proficiency in Windows and Microsoft Office computer systems, student information systems, online student support tools, and learning-management systems used in HU Online workflows.
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Ability to manage online student records and documentation in compliance with FERPA and institutional confidentiality standards.
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WORK HOURS
The university work week is Sunday through Saturday. Most employees are expected to work within the core hours of 8:00 am to 5:00 pm, Monday through Friday. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings, and may be required to work overtime.
