We are seeking a friendly, dependable, and organized Administrative Assistant / Physical Therapy Technician to join our busy and welcoming physical therapy practice, centrally located in Sarasota.
This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in keeping an office running smoothly. You will be an important part of our patient experience from the moment they walk through the door.
Responsibilities include, but are not limited to:
Administrative Duties
- Greeting and assisting patients with a positive, professional demeanor
- Answering phones and responding to inquiries
- Data entry and maintaining accurate patient records
- Supporting daily clinic operations and administrative tasks
- Helping maintain a clean, organized, and welcoming office environment
- Patient Scheduling & Coordination
- Appointment Management
- Medical Records & Documentation
- Insurance Verification & Authorizations
- Front Desk Reception
- Electronic Health Records (EHR/EMR) Systems
- HIPAA Compliance & Confidentiality
- Exceptional Customer Service
- Multi-line Phone System Handling
- Billing & Coding Assistance
- Accurate Data Entry
- Patient Check-in/Check-out
- Office Administration & Clerical Support
- Clear Patient Communication
- Team-Oriented Collaboration
Therapy Technician Duties
- Assist physical therapists with patient treatments and exercises
- Set up patients for modalities such as hot/cold packs
- Prepare and clean treatment areas and equipment
Strong interpersonal skills: empathy, communication, patience
Qualifications:
- Friendly and professional communication skills
- Strong organizational skills and attention to detail
- Dependable and team-oriented
- Ability to multitask in a busy clinical setting
- Previous medical, administrative, or customer service experience is preferred, but not required
- Proficiency in Microsoft Word and Excel
- Onsite training provided
Job Type: Full-time
Benefits:
- 401(k) Matching
- Flexible schedule
- Health insurance
- Paid time off
Pay: $17.00 - $20.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- 401(k) matching
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
Work Location: In person
