Description:
Gateway Rehab has a wonderful opportunity for a PRN Receptionist who provides administrative and front desk support for our Inpatient Residential Programs at our Center Township, PA facility. This position receives frequent supervision and instruction.
Responsibilities
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Provides information to patients, families, physicians, and visitors regarding Gateway Rehab and its programs.
- Greets patients and family/friends as they are coming in to begin the admissions process.
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Copies photo ID, insurance card, and prescription card of all new admissions if available.
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Coordinates scheduled appointments with the Admissions Department.
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Serves as communication liaison during emergencies.
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Performs routine administrative assistant duties; types any memos, forms, letters, etc. as needed.
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Accurately distributes patient belongings that have been dropped off at the front desk, as necessary.
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Manages multiple tasks simultaneously while maintaining a calm and professional demeanor.
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Manages stressful situations and maintains composure during high-pressure scenarios.
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Ensures the waiting area is clean and comfortable.
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Performs all other duties as assigned.
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Attends mandatory GRC training and in-services.
Knowledge, Skills, and Abilities
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Proficient use of computers.
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Excellent communication skills and telephone etiquette.
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Ability to communicate effectively and pleasantly.
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Ability to use a keyboard.
- Good typing skills.
Requirements:
- High school diploma or equivalent required; some college preferred.
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Knowledge of 12-step programs and/or addictions preferred.
Additional Requirements
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Pass PA Criminal Background Check
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Obtain PA Child Abuse and FBI Fingerprinting Clearances
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Pass Drug Screen
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2-Step TB Test
Work Conditions
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Substance Use Disorder Treatment Center
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Office-based
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.
