iLashHer® is seeking a dependable, professional, and customer-focused Front Desk Receptionist to join our beauty salon team.
This is an important client-facing position and is best suited for someone who genuinely enjoys working, takes pride in being reliable, and understands that consistent attendance and punctuality are essential to running a successful salon.
We are specifically looking for a long-term team member—not someone seeking temporary work or occasional hours.
What We’re Looking For
The ideal candidate is:
- Extremely dependable and punctual
- Available to consistently work approximately 30–32 hours per week
- Comfortable with both opening and closing responsibilities
- Experienced in customer service, reception, hospitality, retail, salon/spa, or another client-facing environment
- Professional, friendly, polished, and confident communicating with clients
- Comfortable answering phones and handling client concerns
- Organized and able to manage multiple responsibilities without constant supervision
- Proactive and willing to stay productive during slower periods
- Comfortable working in a structured environment with policies, procedures, checklists, and performance expectations
- Able to work independently and as part of a team
- Comfortable learning booking and salon-management software
- Able to maintain professionalism in a fast-paced beauty environment
Reliability Requirements
Please apply only if you can meet ALL of the following requirements:
- You have reliable transportation to and from work
- You can consistently arrive on time for scheduled shifts
- You are available for the hours listed in your application
- You can reliably open and/or close the salon as scheduled
- You understand that dependable attendance is an essential function of this position
- You are looking for consistent, ongoing employment
- You live within a reasonable commuting distance of Austell, GA
Responsibilities
- Greet clients and create a welcoming, professional salon experience
- Answer incoming calls and respond to client questions
- Schedule, confirm, reschedule, and manage appointments
- Check clients in and out
- Process payments and assist with retail purchases
- Maintain accurate client and appointment information
- Communicate professionally with clients regarding salon policies
- Assist with resolving routine client-service concerns
- Maintain the appearance and organization of the reception/front-desk area
- Complete assigned opening and closing procedures
- Follow daily front-desk checklists and salon procedures
- Assist with inventory and basic administrative duties
- Communicate effectively with salon artists and leadership
- Remain productive and attentive throughout the scheduled shift
Preferred Experience
1+ year of professional customer-service experience strongly preferred.
Experience in any of the following is a plus:
Salon Spa Med Spa Hotel/Hospitality Professional Reception Medical/Dental Front Desk Retail Management Appointment-Based Businesses
Compensation & Schedule
Pay: $15.00 per hour
Hours: Approximately 30–32 hours per week
Location: Austell, GA
Position: In-person
Weekend availability is required. Candidates must also have sufficient scheduling flexibility to meet the opening and closing.
Serious Applicants Only
We value reliability, professionalism, accountability, and excellent upbeat customer service.
Please do not apply if you are unable to maintain a consistent work schedule, regularly have transportation issues, are looking for very limited hours, or cannot reliably meet the attendance requirements of the position.
Pay: $14.50 - $16.00 per hour
Application Question(s):
- 1. How many years of customer-service or front-desk experience do you have?
- 2. What is your current weekly availability?
- Are you available to work weekends?
- Approximately how long would your commute to Austell be?
- Are you seeking a long-term position averaging approximately 30–32 hours per week?
- Are you naturally cheerful energetic, and outgoing, and do you enjoy greeting clients and creating a positive atmosphere?
Work Location: In person
