Under the guidance of more senior staff, such as a Project Manager or Business Analyst II - V, assists with gathering business needs and designs low to moderately complex project solutions with business and technical teams.
- Actively works to improve processes that leverage technology to be more efficient, accurate, and customer oriented.
- Gathers business requirements and translates customer needs in a systems environment, troubleshoots end-user problems and issues, and communicates solutions.
- Completes tasks to meet strategic and operational reporting needs including developing benchmarks, definitions, and metrics, while ensuring data integrity of the integrated system.
- Works closely with Information Technology (IT) professionals to determine if solutions currently exist or whether new solutions are feasible.
- Provides innovative, efficient solutions for solving internal and external system issues, problems and enhancements.
- Lead assigned projects of low to moderate complexity under general direction and resolves system issues in close collaboration with the business team and IT technical staff.
- Creates, coordinates and conducts staff and user training sessions.
- Creates, coordinates and conducts User Acceptance Testing working with Quality Assurance Team and end users to review test deliverables and acceptance criteria and assist in validating test results.
- Helps define and establish new methodologies, processes, and best practices particularly around business analysis and contributes both ideas and effort towards continuous improvement.
- Adheres to and encourages adherence from others to the Project Management processes and IT methodology processes supporting organization initiatives.
Knowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information security.
Customer support, systems analysis, troubleshooting, problem solving, and listening skills.
Appropriate experience may be substituted for education on an equivalent basis.
Minimum Required Education: Bachelor’s degree
Minimum Required Experience: 2 year’s
Work requires occasionally lifting moderate weight materials, standing, or walking continuously.
Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.
Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.
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Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
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403B Retirement Package
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Competitive Vacation and Paid Holidays offered
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Tuition Reimbursement
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Paid Parental Leave
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Employee & Family Assistance Program (EFAP)
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Pet Insurance
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On campus Fitness Facility, offering onsite classes
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Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
For a brief overview of our benefits see: Benefits Overview
For a full list of positions see: MCW Careers
At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.
The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
