The Director of Operations is responsible for managerial tasks, execution and completion of assigned projects. Must be able to communicate effectively, with exceptional interpersonal and management skills.
The successful candidate will coordinate new projects with business development and the customer to establish work processes, project timelines, assess critical path to success, create bill of materials, and manage billing. Other duties will include managing day-to-day staff and operations, maintaining a healthy revenue pipeline, forecasting, and partake in customer development and growth initiatives. This is a remote position with frequent visits to market offices. Successful candidate must be located in North Carolina or South Carolina.
Requirements:
- Train, motivate and manage employees.
- Oversee the entire project, while improving processes and resolving issues affecting the project's scope, quality, risk and timeline.
- Control projects by tracking costs while managing the project's budget.
- Creates and manages contingency plans for the project.
- Maintain a material inventory Log containing run rates, min and max stock, and material checkout.
- Report project updates to customers daily, identify and problem solve solutions for current and future issues.
- Oversee all invoices and associated backup documentation such as Redlines and Sweep test results.
- Grow customer holdings and mentor staff to increase service offerings.
- Research and resolve customer complaints and issues.
- BA/BS or equivalent experience.
- 1 - 5 years minimum experience in telecommunications construction management directly supervising personnel.
- Above average computer and software skills including but not limited to Microsoft Office, Adobe Acrobat, and AutoCAD or equivalent viewing software.
- Ability to think ahead and plan over a 6-12-month time span.
- Excellent written and verbal communication skills and a strong command of the English language is
- Must have good troubleshooting skills and creative problem-solving abilities under pressure
