The Morton Center is seeking a professional, reliable Front Office Receptionist to serve as the first point of contact for clients, families, and visitors in our outpatient behavioral health setting.
This role is critical to creating a welcoming, respectful, and organized environment for individuals seeking substance use and mental health services. The ideal candidate is calm under pressure, detail-oriented, and understands the importance of confidentiality and professionalism.
Responsibilities
- Greet and assist clients and visitors in a warm, professional manner
- Answer and route incoming calls
- Schedule and confirm appointments using an electronic health record
- Assist with client check-in and paperwork
- Maintain front office organization and supplies
- Protect client confidentiality in compliance with HIPAA and 42 CFR Part 2
- Communicate effectively with clinical, intake, and leadership teams
Qualifications
- High school diploma or equivalent
- 1+ year of customer service or administrative experience
- Experience in healthcare, counseling, or behavioral health preferred
- Strong communication and organizational skills
- Comfortable working in a fast-paced, client-centered environment
- Basic computer proficiency (Outlook, scheduling systems, EHRs)
Why Work at The Morton Center
The Morton Center provides integrated substance use and mental health services that restore self and preserve family. Our team values professionalism, compassion, and collaboration—and every role plays a part in helping individuals take their next step toward recovery.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Receptionist - Behaviroal Health: 1 year (Required)
Location:
- Louisville, KY 40204 (Required)
Work Location: In person
