Pepe’s Mexican Restaurant is seeking a motivated and experienced Shift Manager to oversee daily operations during assigned shifts. This role is responsible for leading the team, ensuring excellent guest service, maintaining operational standards, and supporting a positive and productive work environment. The Shift Manager plays a key role in driving performance, accountability, and consistency.
Supervise and manage team member performance during assigned shifts
Ensure smooth daily operations by coordinating with team members and management
Deliver and maintain exceptional customer service standards
Address guest concerns and resolve issues promptly and professionally
Train and mentor team members on company policies, procedures, and expectations
Monitor inventory levels and communicate needs to the General Manager
Maintain cleanliness and organization throughout the restaurant
Ensure compliance with food safety standards and health regulations
Handle cash transactions accurately and follow all cash control procedures
Competitive pay
Flexible scheduling
Leadership development opportunities
Growth and advancement within the company
Supportive, team-oriented work environment
Strong leadership and team management skills
Ability to work in a fast-paced environment while maintaining attention to detail
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Knowledge of food safety and sanitation standards
Reliable and dependable with a strong work ethic
Flexibility to work various shifts, including nights, weekends, and holidays
Previous experience in a Shift Manager or leadership role in hospitality
Experience with food service operations and management practices
Familiarity with inventory control and scheduling
Experience with point-of-sale (POS) systems
