Overview
Join our team here at Entrusted Care LLC. As a Provider Assistance Services Administrative Assistant, where you will play a vital role in supporting the smooth operation of healthcare provider interactions and administrative workflows. This position offers an exciting opportunity to contribute to efficient managed care processes, ensuring providers receive timely assistance while maintaining high standards of accuracy and professionalism. Your proactive approach and attention to detail will help streamline health insurance procedures, manage electronic health records, and support revenue cycle management efforts. Be part of a dedicated team committed to enhancing provider experiences and optimizing healthcare delivery.
Duties
- Coordinate and facilitate communication between healthcare providers, insurance companies, and third-party billing entities to ensure seamless information flow.
- Manage electronic health records (EHR) systems by updating, organizing, and retrieving patient and provider information accurately.
- Assist with insurance claims processing, including verifying coverage details, submitting claims, and tracking reimbursement statuses.
- Support revenue cycle management activities by reviewing billing data, resolving discrepancies, and ensuring timely payments.
- Maintain comprehensive documentation of provider interactions, service requests, and resolution steps to uphold transparency and accountability.
- Prepare reports on provider assistance activities, identify trends or issues, and suggest process improvements.
- Provide exceptional customer service by responding promptly to provider inquiries and offering clear guidance on managed care policies and procedures.
Qualifications
- Strong knowledge of managed care operations, health insurance processes, and third-party billing practices.
- Familiarity with electronic health records (EHR) management systems and healthcare data security standards.
- Excellent understanding of medical terminology to accurately interpret clinical documentation and insurance claims.
- Experience in revenue cycle management tasks such as billing, coding, claim submission, and reimbursement tracking.
- Effective communication skills with the ability to explain complex processes clearly to providers and internal teams.
- Proven organizational skills with keen attention to detail for managing multiple tasks efficiently.
- Prior experience in healthcare administration or a related role is preferred but not required; training will be provided for the right candidate.
Join us in making a difference by supporting healthcare providers through efficient administrative services! This paid position offers a rewarding environment where your skills contribute directly to improved patient care experiences while advancing your career in healthcare administration.
Pay: From $15.00 per hour
Work Location: In person
