Overview
Join our dynamic team as a Property Management Dispatch / Work Order Coordinator, where you'll be the vital link ensuring seamless communication and coordination across property maintenance, vendor management, and service requests. This energetic role offers an exciting opportunity to streamline operations, enhance customer satisfaction, and support property management teams with precision and efficiency. Your proactive approach and organizational skills will drive the success of our property services, making a tangible impact on the overall tenant experience.
Responsibilities
- Manage incoming work orders and service requests through property management systems, ensuring timely assignment and follow-up.
- Coordinate with maintenance teams, vendors, and contractors to schedule repairs, inspections, and routine upkeep activities.
- Utilize GPS and GIS tools to optimize routing and scheduling for maintenance crews and service providers.
- Maintain accurate data entry of work orders, service logs, and communication records using Appfolio software.
- Communicate effectively via multi-line phone systems, ensuring clear, professional interactions with tenants, vendors, and internal teams.
- Provide exceptional customer service by addressing inquiries promptly and maintaining positive internal communication channels.
- Experience
- Proven experience in dispatching or work order coordination within property management, logistics, or transportation planning environments.
- Excellent organizational skills with the ability to handle multiple priorities efficiently in a fast-paced setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for data entry, reporting, and communication purposes.
- Demonstrated ability to manage phone calls professionally using multi-line phone systems while practicing effective phone etiquette.
- Join us to be part of a vibrant team dedicated to delivering top-tier property management support!
Pay: From $18.00 per hour
Work Location: In person
