Patient Access Customer Service Representative – Emergency Department
On-Site – Rutherfordton, NC | Rutherford Regional Hospital
Schedule: Wed 6pm-12am | Sunday-Tuesday 6 pm–6 am
Are you passionate about helping people during critical moments while building a career in healthcare customer service ?
Join R1 as a Patient Access Representative whe re you’ll be the first point of contact for patients , ensuring they receive fast, compassionate, and accurate access to care .
This is more than registration — it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.
Verify and enter insurance information, demographics, and medical data, collect co-pays and provide cost estimates when applicable
Experience with patient access, medical registration, insurance verification, or front desk is a plus
For this US-based position, the base pay range is $14.50 - $18.99 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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