Intake Specialist Needed - Immediate Work
Helping U Homecare is a licensed home care agency serving NYC, Westchester, and Long Island, we are seeking a full-time bilingual Intake Specialist for immediate hire at our Manhattan location. This is a full-time, Monday-Friday in-office position offering opportunities for professional growth and advancement. As an Intake Specialist, you will play a vital role in our organization's mission to provide unparalleled service and valued companionship to our patients.
Responsibilities:
Contact and educate patients about Managed Long-Term Care (MLTC), Medicaid Advantage Plus (MAP) and Program for All-Inclusive Care for the Elderly (PACE) plans
Process patient referrals, including demographic information, clinical documentation, and financial reimbursement details
Verify eligibility and benefits for Medicare, Medicaid, Commercial, and Managed Care insurance plans through online portals and direct communication with insurance providers
Coordinate with Managed Care representatives to confirm home care coverage eligibility and obtain initial evaluation authorizations
Assist patient with re-enrollment, recertification, authorization, and vendor changes
Accurately input information into internal systems to ensure timely reimbursement
Maintain data entry of required documents and patient clinical records
Report to the Director of Business Development and Intake
Qualifications:
Bilingual candidates: English and Spanish preferred
Experience using HHA Exchange software required
Experience working and navigating multiple software systems
Proficient in customer service, communication, and follow-up skills
Strong organizational skills with exceptional attention to detail
Minimum of 1 years of home care experience required- Required
Experience verifying Health Insurances
Familiarity with Private Duty Nursing (PDN) and/or NHTD/TBI a plus
Compensation & Benefits:
Competitive salary with incentives and bonus opportunities
Medical insurance
Paid Time Off (PTO), including holidays, vacation, sick, and personal days
401(k) retirement plan
Clarity Benefit Card
What We Offer:
A dynamic and supportive work environment
Opportunities for professional growth and advancement
A chance to make a meaningful difference in the lives of our patients
If you are a motivated and results-driven individual looking to join a team dedicated to providing exceptional care, please apply to this Intake Specialist role today!
Apply Now
Note: Salary range is $45,000 - $51,000 annually.
