Job description
Courtyard by Marriott Erie Ambassador Conference Center is seeking an experienced hospitality leader with a strong background in both hotel and restaurant management.
To be considered for this opportunity, candidates must have experience managing hotel operations as well as restaurant/food & beverage operations. This role requires a well-rounded leader who can oversee guest satisfaction, team development, operational excellence, and financial performance across multiple areas of the business.
If you have a proven track record in both hotel and restaurant management and are looking to join a dynamic team, we encourage you to apply.
Lead With Purpose. Career Advancement Opportunities. Thrive in Erie Pa .
Join one of Erie’s top-ranked hotels and help us deliver elevated service in Erie PA. The Courtyard by Marriott Erie Ambassador Conference Center is seeking a passionate, hands-on Assistant General Manager to support hotel operations and lead with energy, integrity, and purpose.
Our hotel is a guest favorite on TripAdvisor—and a shining example of Marriott’s commitment to excellence. This is more than just a job; it’s your pathway to a General Manager role within one of the fastest-growing hotel companies in the Erie Region .
As Assistant General Manager, you'll play a key role in the success of the hotel—supporting all departments with a special focus on guest experience, operations, and food & beverage. You’ll lead by example, stay close to your team, and bring the Marriott spirit to life every day.
Key Responsibilities:
- Oversee and support daily operations in all departments, including:
- Front Office (FOSSE experience preferred)
- Housekeeping
- The Bistro & Banquet Operations at the Ambassador Conference Center
- Act as Manager on Duty, with emphasis on weekend coverage.
- Deliver hands-on leadership and training to department heads and front-line associates.
- Monitor and respond to guest feedback to continuously elevate service delivery.
- Ensure compliance with Marriott brand standards and property procedures.
- Foster a positive, team-first culture that reflects Marriott’s values and service excellence.
- Drive operational efficiency and support profitability goals.
What We Are Looking For:
- Experience in operations or F&B
- A proactive, team-oriented leader who leads from the floor—not the office
- Strong organizational and multitasking skills
- Passion for guest service and a drive to exceed expectations
- Familiarity with Marriott systems (a plus, but not required)
- Eager to grow into a General Manager role in the near future
Why Courtyard by Marriot Erie Ambassador Conference Center?
- Competitive salary and bonus package.
- Award-winning property with outstanding guest reviews
- Be part of a growing hotel management group with strong development opportunities
- Marriott training and development support
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- 401 (K)
- Health insurance
- Dental insurance
- Vision insurance
Experience Needed :
- Hotel and Food & Beverage Management
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
Ability to Relocate:
- Erie, PA: Relocate before starting work (Required)
Work Location: In person