Are you an outgoing, dynamic individual with exceptional customer service and administrative experience, and passionate about the mental health of individuals? If so, we invite you to explore this compelling job opportunity at Life Counseling Center.
At Life Counseling Center, we are committed to delivering exceptional care and outstanding support to children, adolescents, adults, couples, and families within our community. Our comprehensive services include behavioral health wrap-around services such as counseling, case management, community-based rehabilitation, and developmental disability services.
We are currently seeking an energetic, dependable, and highly organized Office Administrator. The ideal candidate will possess a professional, warm, patient, and outgoing demeanor, as they will be the first point of contact for our clients and their families.
Key skills needed to be successful in the Office Administrator role include:
- Be highly detail oriented.
- Have a warm, outgoing and approachable demeanor.
- Be highly conscious of doing things correctly.
- Following tasks to completion.
- Excellent social skills and communication abilities across multiple platforms, including phone, texting, and email.
- Be a tactful communicator.
- Able to take initiative.
- Able to organize and prioritize competing tasks/responsibilities
- The capacity to manage multiple tasks efficiently.
- A results-oriented mindset.
- Strong computer and technology skills.
- Exceptional team member skills.
If you have these skills and are eager to contribute to our mission of helping others, we encourage you to read on and learn more about this exciting opportunity at Life Counseling Center.
Some of the responsibilities of the Office Administrator include, but are not limited to:
- Scheduling client therapy sessions.
- Greeting and checking client in and out.
- Sending out appointment reminders
- Answering incoming calls.
- Corresponding by phone, text, fax and email with clients and physicians' offices.
- Scan/uploading client documentation and medical information.
- Maintain confidentiality as it pertains to HIPAA guidelines.
- Maintain client accounts by obtaining, recording, and updating personal and financial information.
- Collect client payments, co-pays, deductibles, and past balances.
- Maintain office supplies and inventories
- Providing administrative support to clinician, program teams and other administrative staff.
- Educating potential clients about agency services.
- Ensuring the office remains well-kept and presentable to clients and their families throughout the day.
- Assist with marketing campaigns, creative content, community outreach.
- Other duties and tasks as assigned.
Experience and Qualifications:
- Two-year degree or more is preferred but not required
- 2-years administrative assistant, receptionist, or relevant customer service experience preferred.
- Experience in a healthcare setting and with an electronic records management system preferred.
- Proficiency using Microsoft Office programs, Google Suite, text and email.
- Must be able to stoop, bend, and lift up to 30 pounds (occasional supply deliveries)
- Pass a Department of Health and Welfare background check
- Life Counseling Center is a Drug-Free Workplace, with random drug testing.
Life Counseling Center is committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity, kindness and respect.
To be considered for this position, please email your resume directly to:
- Dr. Jeff Wright at [email protected].
- Title your email “Office Administrator”.
- In your email please tell us a little about yourself and indicate whether you like “coffee” or “tea” or “neither”
- Attach your resume to the email as a PDF document with the file title formatted as [“last name”, “first name”]
Pay: $19.00 - $22.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have any felonies?
- Have you ever been charged with assault, battery, neglect and/or abuse?
- Do you have any outstanding legal charges pending?
- As a small business, we do not currently offer a company medical health insurance plan. Instead, we provide a flexible benefit compensation package and support in purchasing an individual Idaho health exchange insurance plan if needed. If you do not require a health insurance plan, the flexible benefit compensation will be provided as additional compensation. Will this arrangement work for your situation?
Education:
Experience:
- administrative assistant, or relevant customer service : 2 years (Preferred)
Ability to Commute:
- Nampa, ID 83686 (Required)
Work Location: In person
