Description:
The store manager position is a key role in our organization with high visibility from management, ownership and vendors. Our Ko Olina store is one of our unique locations with a great mix of local and visiting clients. This position is a key component to the success of the overall brand.
Responsibilities for Store Manager
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Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, store layout, and selling procedures
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Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
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Hire, train, develop, and supervise staff
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Provide staff with feedback, coaching, and performance evaluations
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Coordinate daily staffing and staffing schedules
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Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
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Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
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Manage loss prevention procedures and work with management to monitor security cameras to detect suspicious activity and potential theft
Requirements:
Qualifications for Store Manager
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3-5 years of retail management experience and a college degree preferred
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Excellent organizational, time management, prioritization, and multitasking skills
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Experience with interviewing, hiring and evaluating candidates, and assessing employee performance
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Familiarity with Shopify, social platforms (Instagram, Facebook, Pinterest etc), Google analytics
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Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all workfloor duties
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Able to give clear directions and set expectations for staff
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Demonstrated ability to lead by example
