Mauch Chunk Trust Company is seeking a motivated individual to serve as Assistant Branch Manager at our North Street Location located at 1111 North Street Jim Thorpe, PA 18229
Reports to: Branch: Community Branch Manager
Supervises: Personal Bankers
GENERAL RESPONSIBILITIES:
Primary focus is on supervising and directing the day-to-day operations of the branch to support the overall revenue goals by effectively and efficiently adhering to all policies and procedures while meeting sales goals and service standards.
ESSENTIAL FUNCTIONS:
-
Is an active Personal Banker in the Branch; transacts customer sales and service duties and is responsible for inside sales activities to reach assigned individual and team goals.
-
Manage all operational and administrative matters to support profitable operations and attainment of all branch sales/ revenue goals in accordance with bank policy and procedures.
-
Maintain and control branch cash in accordance with bank policies including vault cash balance, PB overage/shortage, ATM, cash dispenser and cash drawers.
-
Completes staff work schedule, assigns daily tasks, schedules breaks, time off, etc.
-
Provide daily/monthly reporting of operational information for reconciling, balancing, and updating of files; ensure all bank records are retained as scheduled/required.
-
Ensure proper controls are maintained over all aspects of branch operations; conducts audits of all management control and security items in accordance with bank policy and procedure.
-
Comply with all corporate policies, procedures and federal regulations including BSA/AML and OFAC.
-
Manage ordering supplies.
-
Provide for the proper security, maintenance, and cleanliness of the office; supervise the opening and closing of the building and vault; secure and account for negotiable papers.
-
Act as the branch systems specialist in problem solving issues with teller terminals and balancing and represents the branch as a systems specialist by keeping abreast of all software changes to platform and teller terminals.
-
Manage branch overdraft accounts according to policy.
-
Assist Community Branch Manager in the interviewing, selecting, training and reviewing of employees.
-
Supervises and coach's personal bankers with operational responsibilities and duties and documents the interactions to support the personal banker's development and growth.
-
Manages all aspects of branch sales, service and operations in the absence of the Branch Manager.
-
Willinglyandproactivelycoaches'otherstoachievebetterresultsandupgradeskillsets;utilizesmultiple approachestomaximizeothers'
-
Performs duties independently without the need for continuous supervision.
-
Must be willing to participate in exchange/ staff coverage in other branch locations as needed.
-
Other duties as assigned.
NON-ESSENTIAL FUNCTIONS:
- Perform functions of Community Branch Manager as needed.
EDUCATION, TRAINING AND EXPERIENCE:
-
1-3 years demonstrated sales, and bank experience required
-
Proficiency in Word, Excel and Outlook
-
Knowledge of Federal, State and Local regulations
-
Good communications skills and ability to communicate at all levels both internal and external
-
Thorough knowledge and understanding of compliance and regulatory requirements
-
Comprehensive knowledge of Bank's products and services
-
Excellent interpersonal skills with the ability to develop working relationships within the department and other Bank locations.
-
Knowledge of consumer lending and credit processes preferred
Physical/Mental Requirements:
Job functions are performed in an office environment. Incumbent operates various types of office equipment, secures supplies and files, communicates with customers and/or other employees and is frequently required to move about the branch and/or office location. Physical demands involve any or all of the following: digital dexterity and eye/hand coordination in the operation of office equipment; light to moderate lifting and carrying of supplies, files, etc.; the ability to speak to and to hear customers and/or other employees on the telephone and in person; body and motor skills sufficient to enable the incumbent to move from one office location to another; must be capable of learning to use complex data processing equipment and performing moderate to complex mathematical calculations; must be able to work extended hours as needed.
