Illustrative only
Plans, assigns, supervises, and reviews the work of staff engaged in application support and New York State data reporting;
Coordinates application development, configuration, implementation, maintenance, and support activities for BOCES programs and component school districts;
Oversees the operation and support of applications and data systems used for instructional, administrative, and regulatory reporting purposes;
Supervises processes related to New York State data reporting to ensure accuracy, timeliness, and compliance with applicable requirements;
Works with BOCES departments, component school districts, and vendors to identify system needs and implement application solutions;
Reviews system changes and enhancements to ensure operational requirements and data integrity standards are met;
Coordinates internal and external resources to support application projects within established timelines;
Acts as liaison with vendors and stakeholders regarding application issues, enhancements, and system
performance;
Ensures compliance with applicable Federal, State, and BOCES policies relating to data security, privacy,
and system access;
Develops and maintains documentation and procedures related to supported applications and data
systems.
Job Qualifications
MINIMUM QUALIFICATIONS – OPEN-COMPETITIVE: Either:
1. Possession of a Bachelor’s Degree, or higher, AND five (5) years of full-time paid experience, or its parttime
equivalent, in application or software support, two (2) of which shall have included experience as a
project leader or management level supervisor; OR
2. Possession of an Associate’s Degree AND seven (7) years of full-time paid experience, or its part-time
equivalent, as described in (1) above, three (3) of which shall have included experience as a project leader
or management level supervisor; OR
3. An equivalent combination of training and experience as defined by the limits of (1) and (2).
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
- Thorough knowledge of application support principles and practices;
- Thorough knowledge of systems analysis, data management, and application testing;
- Good knowledge of the principals and practices of project management;
- Working knowledge of New York State educational data reporting requirements;
- Ability to supervise and coordinate technical staff;
- Ability to plan and prioritize multiple projects;
- Ability to analyze operational needs and implement effective application solutions;
- Ability to communicate effectively in English both orally and in writing;
- Analytical reasoning ability;
- Good judgment;
- Honest; Tact; Courtesy.
Application Deadline:09/16/2026
