Full-Time candidates need to be able to commit to working at least 30 hours per week.
This location only hires 16+.
About Chick-fil-A City Gate
At Chick-fil-A City Gate, we are passionate about building a culture of excellence, developing extraordinary leaders, and serving our team, guests, and community with genuine care. As a locally owned and operated Chick-fil-A restaurant, we are committed to equipping leaders and team members to grow both personally and professionally.
Our core values guide everything we do:
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Serve – our team, community, and guests with genuine care.
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Develop – ourselves, our teams, and our business for lasting impact.
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Inspire – excellence, growth, and purpose in everything we do.
We’re not just building a restaurant — we’re building a team that cares deeply about people and pursues excellence in all they do.
As a locally owned and operated restaurant, we are committed to fostering a culture of excellence and exceptional hospitality. Our goal is to build a team of caring, capable individuals who bring joy to our guests and community every day.
Position Summary
The Front of House (FOH) Team Member plays a vital role in creating a welcoming and efficient experience for every guest. Whether greeting guests at the front counter, serving meals in the dining room, or ensuring our drive-thru runs smoothly, FOH Team Members are the face of Chick-fil-A City Gate. This role is ideal for individuals who are guest-focused, energetic, and committed to delivering service with a smile.
Key Responsibilities
Guest Experience & Service
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Provide a warm, genuine greeting to every guest and serve with care.
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Execute Chick-fil-A’s “Core 4” hospitality behaviors: Create Eye Contact, Share a Smile, Speak Enthusiastically, and Stay Connected.
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Take guest orders accurately and efficiently at the counter or drive-thru.
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Deliver food promptly, ensuring orders are complete, accurate, and presented neatly.
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Anticipate guest needs and go the extra mile to create memorable experiences.
Operational Excellence
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Follow all food safety, cleanliness, and health department standards.
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Maintain dining room, restrooms, patios, and front counter areas to Chick-fil-A standards.
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Assist with stocking, organizing, and restocking supplies as needed.
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Support smooth drive-thru operations, including taking orders on iPOS, assembling beverages, and ensuring timely delivery.
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Handle guest concerns with professionalism and a solutions-focused attitude.
Team & Culture
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Contribute to a positive, team-oriented environment by encouraging and supporting others.
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Communicate clearly and respectfully with team members and leaders.
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Follow all uniform, appearance, and punctuality expectations.
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Uphold Chick-fil-A’s culture of honor, dignity, and respect toward all guests and team members.
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Candidate must also demonstrate a team-first mindset by willingly supporting additional responsibilities as needed to ensure an exceptional guest and team member experience.
Qualifications
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A genuine desire to serve and care for others.
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Strong interpersonal and communication skills.
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Ability to work in a fast-paced, high-energy environment.
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Must be able to safely lift up to 50 lbs and stand for extended periods.
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Dependable, punctual, and able to work independently or on a team.
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Willingness to learn and take on new challenges.
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Availability for various shifts including mornings, evenings, and weekends.
Preferred Experience (Not Required):
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Previous experience in hospitality, retail, or food service.
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Familiarity with Chick-fil-A standards and culture.
Benefits & Perks
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Competitive Pay based on experience and availability.
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Paid Time Off Benefit for Full Time Members
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Monthly Contribution toward health, vision & dental insurance for full-time employees.
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Free Virtual Health Care Benefit for all team members.
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Daily Meal Allowance during scheduled shifts.
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Scholarship Opportunities through Chick-fil-A Remarkable Futures.
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Referral Bonus Program for qualified hires.
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Uniforms Provided (two sets for full-time, one set for part-time).
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Closed on Sundays – time for rest, family, and community.
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Opportunities for growth and leadership development within the restaurant.
Our Commitment
At Chick-fil-A City Gate, we believe every guest deserves a remarkable experience and every team member deserves an environment where they can grow, feel valued, and make a difference. Join a team that’s passionate about serving with excellence, developing people, and inspiring purpose every day.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $15.00 - $17.00 / hour
Benefits:
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Flexible schedule
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Health insurance
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Dental insurance
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Vision insurance
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Paid training
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Employee discount
Job Type: fulltime, parttime
Schedule:
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8 hour shift
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10 hour shift
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Weekend availability
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Monday to Friday
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Holidays
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Day shift
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Night shift
Education: No education required
Work location: On-site
