We are looking for a pet care professional with at least three years of dog specific experience who would like to learn every aspect of our business. Your industry experience may come from dog boarding, training, working with service dogs, veterinary, grooming, or running your own pet care business.
Understanding our overall facility flow is essential to be able to oversee and manage daily operations. Your training would include an understanding of reception, daycare, lodge, bathing, dog behavior, communications, and general procedural protocols.
Our business is customer service oriented and set up so that our team members train to achieve continually higher levels of this.
If you are interested in a long-term growth plan, continual in-house training with potential for income increases, and being in a place where everything you’d do would be “dogccentric”, we’d like to meet you.
Pets in our facility must be cared for promptly, every day. The facility is staffed 365 days a year and is exceptionally busy when schools are on holiday recess. Experience is necessary, however a genuine love for animals is a must. You must be able to handle dogs of all sizes without being afraid of them and without allowing them to control you. You must be in good physical condition, able to squat, stoop, bend, lift, and do a lot of walking. Must be willing to maintain the highest standards in cleanliness. There will be opportunities for advancement, if you excel.
- You Are Dependable – being a few minutes early for work is normal for you. You look at what the great day ahead spent with dogs will bring. Our staff knows they can count on you to do whatever it is you are assigned with excellence.
- You Love the Details – As a team, we want to make sure each guests’ needs are met. From medications to meals, play times to pampering, it is all in the details to make our guests stay the best it can be.
- You Are a Team Player – you want the best for the dogs that are staying with us and work as a team member to get that accomplished. You add to the conversation and brainstorm with fellow staff on ways to make the experience more enriching.
- You Are a Goal-Setter – you have goals for your work and for yourself. At K9 Activity Club we have built a work culture were accomplishing goals is key to success. We have educational opportunities and areas that you can grow in as you deepen your experience in the pet care field.
Other qualities we are looking for are:
- Dedicated to achieving a high level of customer service.
- Extremely reliable.
- Pride in work ethic.
- Emotional maturity – knows how to work with a team, build relationships, and communicate well.
- Able to constructively embrace training and criticism and use them to grow.
- Professional appearance.
- At least 3 years pet care experience other then caring for your own pets.
WHAT YOU WILL BE DOING:
As a Team Member you are involved with all of the day-to-day activities that happen at Willow Wood Pet Resort & Training Center. You are key to each pet’s stay making sure everything that they need is happening and ensuring our doggie guests have a great vacation while their owners are away. As the primary contact person with our dog guests, you are responsible for:
- Making sure every guest is comfortable, happy and receiving all of the services that an owner requests.
- Maintaining the daily duties and in a timely manner.
- Closely monitoring the health and wellness of every guest.
- Communicating clearly with others.
- Feeding and medicating guests, and keeping detailed records of our guests entire stay.
- Maintaining a highest level of cleanliness in all areas of our facility, play yards and outdoor dog patios.
- Exercising guests.
- Basic grooming of guests: bathing, nail trims, brushing and ear cleaning.
- Making sure every guest goes home clean, happy and we exceeded the expectation.
- Client communication.
COMPENSATION
$15/hr – $17/hr +
Pay depends on experience. Eligible for tip pool.
We don’t hire to just fill a seat, rather we take our time looking for the right people. If you know without a doubt that you are a fit, let’s talk.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Ability to Commute:
- New Albany, OH 43054 (Preferred)
Ability to Relocate:
- New Albany, OH 43054: Relocate before starting work (Required)
Work Location: In person
