WA Paid Sick Leave / Employee Assistance Program / 401K Plan
The Brush Attendant is responsible for ensuring smooth operations on the gaming floor by managing chip runs, assisting dealers, maintaining proper chip inventory, and providing support to poker games. This role involves seating players, delivering chips to the Cage, selling chips to players, addressing guest needs, ensuring game flow, and “brushing” (cleaning) the poker area.
-
Maintain knowledge of games, rules, and operations.
-
Assist in seating players and processing field transactions via mobile chip bank.
-
Manage and reconcile your assigned mobile chip bank and assure compliance of all WSGC regulations.
-
Deliver new decks of cards to dealers upon request.
-
Observe and report on game play, identifying irregularities or potential issues.
-
Perform regular table touches, greeting guests and assisting dealers and poker room staff.
-
Assist in administering promotions and monitor player activity in the poker room.
-
Ensure the poker area remains clean and organized, addressing any spills or messes promptly.
-
Track players waiting for seats and assist in managing player flow in the poker room.
-
Maintain a clean and organized work area, helping to ensure a positive guest experience.
-
Communicate clearly with dealers, floor staff, and supervisors to ensure smooth game operations.
-
Communicate clearly with F&B staff in an effort to best accommodate player requests and assure consistent customer service in the poker room.
-
Complete all closing tasks, including securing chips, verifying dealer banks, and ensuring the poker room is in order.
-
Perform other duties as assigned by the Floor Supervisor.
-
Excellent knowledge of Texas Hold'em poker rules and hand rankings (Required).
-
Experience dealing poker in a casino or card house setting (preferred).
-
Strong math skills with the ability to perform quick mental calculations.
-
Excellent customer service skills with a friendly, professional, and courteous demeanor.
-
Ability to multitask, prioritize tasks, and work efficiently in a fastpaced environment.
-
Strong communication and interpersonal skills to effectively manage players and maintain a positive atmosphere.
-
Impeccable attention to detail and ability to follow established procedures.
-
Ability to stand for long periods and handle chips with dexterity.
-
Have or obtain Class B CRE license from WSGC.
Felt Poker Room and Lounge is a brand new state of the art entertainment hub in Des Moines, WA. We are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for everyone who walks through our doors.
