We are committed to helping our supported practices provide quality dental care and exceptional patient care. This requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities include:
- Interact with patients in a positive professional manner via telephone and in person
- Schedule and confirm appointments
- Review and educate patients on treatment plans and financial responsibilities
- Accurately confirm insurance benefits, communicate and collect patient payment obligations.
- Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
- Respond to and reply to requests for information
- Maintain strict compliance to HIPPA and patient privacy
- Perform other related job duties as assigned
Qualifications required:
- Excellent customer service skills
- Clear speaking and telephone voice
- Positive attitude and energetic personality
- Comfortable in computerized environment
- Ability to multitask
Join our team as a Patient Representative where you can make a meaningful difference in the lives of our patients while supporting their journey towards better health.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Experience:
- Dental receptionist: 1 year (Preferred)
- Insurance verification: 1 year (Required)
- Medical billing: 1 year (Required)
- Appointment scheduling: 1 year (Required)
Work Location: In person
