Company Overview
Image Systems & Business Solutions (ISBS) has served Chicagoland businesses since 2005, delivering managed IT, cybersecurity, managed print, networking, cloud, backup, physical security, access control, and low-voltage cabling. As the area's largest Ricoh dealer and a growing managed services provider (MSP), ISBS combines the stability of an established company with the momentum of a rapidly expanding managed services practice.
Position Summary
ISBS is seeking a Sales Lead, Managed IT Services to drive new business growth within our managed services practice. Building on an established client base and a profitable, proven service-delivery foundation, this role is responsible for selling Managed Network Services (MNS) and related managed IT solutions, developing a repeatable sales process, and accelerating recurring-revenue growth. Over time, the Sales Lead will have the opportunity to build and lead a dedicated managed services sales team. This is a high-impact role with significant earning potential and a clear path to sales leadership.
Key Responsibilities
- Revenue generation. Sell Managed Network Services and managed IT solutions to small and mid-sized businesses, owning the full sales cycle from prospecting through close.
- Sales strategy. Develop and execute a go-to-market plan, including target markets, ideal client profile, positioning, and sales messaging.
- Pipeline development. Build and maintain a qualified, forecastable pipeline through outbound prospecting, referrals, networking, and partner channels.
- Solution selling. Conduct discovery, scope solutions, prepare proposals and MNS agreements, and negotiate terms in coordination with leadership and service delivery.
- Process development. Establish a repeatable, documented sales process, including qualification standards, CRM hygiene, accurate forecasting, and clean hand-off to onboarding.
- Cross-sell collaboration. Partner with the existing copier and print sales organization to cross-sell managed services into the current client base.
- Internal alignment. Work closely with the VP of Technology and service-delivery teams to ensure solutions are accurately scoped, deliverable, and profitable.
- Performance to goal. Meet or exceed assigned bookings, recurring-revenue, and pipeline targets.
- Future team leadership. As the practice grows, help recruit, onboard, and lead additional managed services sales staff.
Required Qualifications
- 3+ years of B2B sales experience, including direct experience selling Managed Network Services or managed IT services in an MSP or comparable technology environment.
- Demonstrated track record of meeting or exceeding sales quotas and closing recurring-revenue agreements.
- Working knowledge of the MSP business model, including recurring revenue, per-seat/per-device pricing, MNS agreements, and statements of work.
- Ability to translate technical solutions (cybersecurity, networking, cloud, backup, infrastructure) into clear business value for decision-makers.
- Strong prospecting, presentation, negotiation, and closing skills.
- Proficiency with CRM tools and disciplined pipeline and forecast management.
- Excellent written and verbal communication skills and a high standard of professional integrity.
- Valid driver's license and ability to travel locally for client meetings as needed.
Preferred Qualifications
- Experience building or scaling a sales process, territory, or team.
- Familiarity with the Chicagoland SMB market.
- Knowledge of common MSP and cybersecurity tools and platforms (e.g., RMM, EDR, Microsoft 365, backup and email-security solutions).
- Relevant industry or vendor certifications.
- Bachelor's degree in business, marketing, information technology, or a related field, or equivalent professional experience.
This is a commission-driven role built for high performers. The position pays a base with the majority of total earnings coming from an aggressive, uncapped commission plan. Your income scales directly with the revenue you generate.
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Elk Grove Village, IL 60007
