Job Summary
We are seeking a proactive and detail-oriented Assistant Automotive Warranty Administrator to join our dynamic team of 2 already employed here . In this vital role, you will assist warranty administrator managing the processing and administration of vehicle warranty claims, ensuring accurate documentation and timely submissions. Your expertise will help streamline warranty operations, improve customer satisfaction, and support our commitment to exceptional service. The ideal candidate will possess strong organizational skills, detail oriented, who also works great with othersand familiarity with coding and documentation processes that enhance accuracy and efficiency in warranty claim management.
Duties
- Review and verify warranty claim submissions for accuracy and completeness, ensuring all required documentation is included.
- Process warranty claims using specialized financial software, maintaining meticulous records of all transactions.
- Coordinate with service technicians, parts departments, and insurance providers to resolve claim discrepancies promptly.
- Conduct insurance verification procedures to confirm coverage details and eligibility for warranty claims.
- Maintain organized filing systems for warranty documents, medical records (if applicable), and related correspondence to facilitate quick retrieval.
- Ensure compliance with workers' compensation law, ICD-9/10 coding standards, CPT coding, HCPCS codes, and other medical billing regulations when applicable.
- Communicate effectively with warranty admin and Service Director internal to clarify claim details or resolve issues swiftly.
Skills
- Proven clerical experience with strong organizational skills to manage multiple claims efficiently.
- Familiarity with filing systems, documentation procedures, and warranty verification processes.
- Excellent attention to detail combined with active problem-solving skills to handle complex claim scenarios effectively. Join us in delivering outstanding service through precise administration and dedicated support! This position offers a rewarding opportunity for motivated professionals eager to contribute their expertise in a fast-paced environment while advancing their career in automotive warranty management.
Pay: $30.00 - $36.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
