Job Summary
We are seeking an energetic and motivated Restaurant Shift Leader to oversee daily operations and ensure an exceptional dining experience for our guests. As a key team member, you will lead staff, manage food safety standards, handle customer service issues, and support the overall success of the restaurant during your shift. This role offers an exciting opportunity to develop leadership skills while maintaining a vibrant and fast-paced environment. The ideal candidate is passionate about hospitality, possesses strong management abilities, and thrives in team-driven settings.
Responsibilities
- Supervise restaurant operations during assigned shifts, ensuring smooth service flow and adherence to quality standards
- Lead and motivate team members, providing training, coaching, and performance feedback to foster a high-performing environment
- Oversee food preparation and food handling processes to meet safety and quality regulations
- Manage inventory control, including stock levels, ordering supplies, and minimizing waste
- Operate POS systems such as Micros POS for order processing, cash handling, and sales reconciliation
- Ensure compliance with food safety protocols and sanitation standards across all areas of the restaurant
- Assist with kitchen management tasks including food production, cooking supervision, and maintaining cleanliness in culinary areas
- Handle customer inquiries, resolve complaints promptly, and ensure a positive dining experience for all guests
- Support managerial functions such as budgeting, profit & loss analysis, staff scheduling, and shift reporting
Skills
- Extensive experience in quick service or fast food restaurant environments with a strong understanding of food preparation and cooking techniques
- Proven leadership skills with supervising experience in hospitality or restaurant management roles
- Proficiency in POS systems including Aloha POS and Micros POS for transactions and reporting
- Strong knowledge of food safety management practices and food handling procedures
- Excellent communication skills for managing teams, training staff, and interacting with customers
- Ability to perform basic math calculations accurately for cash handling and inventory control
- Experience with managing hospitality teams in casual dining or fine dining settings is highly desirable
- Skilled in managing shift operations efficiently while maintaining high standards of service quality
- Capable of conducting staff interviews, training sessions, and supporting team development initiatives
- Knowledge of budgeting processes, profit & loss analysis, and inventory management techniques
- Fill in as Server or Bartender as needed to ensure service for guest
Join us as a Restaurant Shift Leader to inspire your team every day while delivering memorable experiences to our guests. We value energetic leaders who are passionate about hospitality excellence and eager to grow within a dynamic environment. This paid position offers the chance to develop essential management skills while working alongside a dedicated team committed to culinary excellence.
Pay: $15.00 - $19.00 per hour
Work Location: In person
