We are seeking a dedicated and detailed front desk Guest Services Associate at Homestead Country Club in Prairie Village, KS.
Summary:
The associate is responsible for operating the front desk while providing a variety of club services for members to optimize member satisfaction and revenue.
Essential Duties and Responsibilities:
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Be familiar and promote all events and functions at the club.
- Greet members immediately with a friendly and sincere welcome.
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Deliver an exceptional guest service experience.
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Answering phone calls and replying to emails regarding the member's questions
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Enforcing policies and procedures for members and guests
- Book court reservations using knowledge of system.
- Keep lobby clean and tidy.
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Other duties as assigned by General Manager.
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Assist in restaurant with to go orders.
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Follow all cash handling procedures.
Shift is 6am-2pm, Monday thru Friday
Requirements:
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Country Club or Front Desk experience a plus.
- Ability to work flexible shifts including evenings, holidays and weekends.
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Excellent communication skills: Ability to communicate effectively with guests and associates.
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Computer literate, Club Essentials system knowledge a plus
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High School graduate or GED equivalent
