Emergency Services Assistant Facilitates patient flow and customer satisfaction as the front-line support staff of the Emergency Department ambulatory entrance.
Description:
Emergency Services Assistant
Other duties may be assigned.
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Practices according to entity mandatory requirements.
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Practices according to department expectations.
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Practices with a Customer Service approach to all activities.
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Provides care for patients according to facility/agency, JCAHO and the law.
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Provides care as part of the interdisciplinary team.
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Documents according to facility/agency and department policies.
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Prioritizes duties according to patient and department needs.
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Meets the needs of the patient/family using internal and external resources.
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Uses appropriate physical resources/equipment in a safe manner.
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Maintains appropriate licenses, certifications, registrations required to perform duties of their designated role/position.
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Addresses age-specific needs of infants, toddlers, school age, adolescents, adults, older adults.
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Performs role in a responsible manner taking into account customer service initiatives.
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Provides care for patients according to facility, JCAHO and the law.
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Provides care as part of an interdisciplinary team.
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Performs specialized procedures as required by specific unit.
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Uses sterile techniques as necessary.
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Uses appropriate physical resources (equipment and supplies) in a safe manner.
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Performs other duties as requested.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Falmouth Hospital’s commitment to CARES: compassion, accountability, respect, excellence and service.
Qualifications:
Emergency Services Assistant, Grade: 5A, Job Code: 00289
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Ability to read, write and communication in English
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Possess a High school Diploma or equivalent (GED)
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Must meet at least one of the following qualifications:
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Possess a Current Basic Life Support Certification
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Successfully pass the Falmouth Hospital written competency exam for Nursing Assistant
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Obtain CPI Certification within 4 months from hire and must maintain recertification bi-annually.
Schedule Details:
56PP (Week 1: 32-hrs. & Week 2: 24-hrs.), Rotating Nights, 11p-7a, Every Other Weekend & Rotating Holidays
Organization: Falmouth Hospital Association
Primary Location: Massachusetts-Falmouth
Department: FHA-Emergency Services
Annual/Hourly: Hourly
Hiring Pay Range: $18.12 - $31.34
