We are seeking an experienced Salesforce Administrator to support and optimize our Salesforce platform in a SaaS environment. This role focuses on managing Salesforce CPQ, supporting use-case–driven workflows, and ensuring the platform scales effectively with business needs. The ideal candidate is detail-oriented, collaborative, and comfortable working across sales, operations, and technical teams. Key Responsibilities :- • Administer, configure, and maintain the Salesforce platform to support SaaS business processes • Manage and support Salesforce CPQ, including product configuration, pricing rules, approvals, and quoting workflows • Translate business use cases into Salesforce solutions using standard configuration (flows, validation rules, page layouts, and reports) • Support use case management, ensuring Salesforce processes align with real-world business scenarios and user needs • Partner with Sales, RevOps, Finance, and Customer Success teams to improve system usability and adoption • Manage user access, profiles, permission sets, and data integrity • Create and maintain reports and dashboards to support operational and leadership visibility • Support integrations and data flows between Salesforce and other SaaS tools • Identify opportunities for process automation and continuous improvement Required Skills & Experience :- • Hands-on experience as a Salesforce Administrator in a SaaS environment • Strong experience with Salesforce CPQ (products, price books, discounting, approvals) • Proven ability to translate business requirements and use cases into scalable Salesforce configurations • Experience supporting sales and customer lifecycle processes within Salesforce • Strong problem-solving and analytical skills • Excellent communication skills and ability to work with both technical and non-technical stakeholders Preferred Qualifications :- • Exposure to multi-system SaaS environments and API-based integrations • Salesforce Administrator Certification (or equivalent hands-on experience) • Experience supporting revenue operations or quote-to-cash processes Nice to have :- • Experience with Boomi (Dell Boomi) for integrations and data synchronization
