Job Description
What will it be like to work for our company?
We are a part of the country’s leading hotel chain. We are a franchise of Hilton Corporation and our family of hotels includes Hilton, Hilton Garden Inn, Homewood Suites, Embassy Suites, Hampton Inn, Hampton Inn and Suites, Doubletree, Conrad, Doubletree Suites, and Home 2 Suites.
Your work here is important. We value the people who work for us, the people we work with, and the people we serve.
Our hotel’s goal is for every employee to strive to be the best they can be while attaining the highest level of guest satisfaction. Each employee must be an expert at satisfying the needs of our guests.
All our guests are welcome to make themselves at home! The management team and staff pride themselves on treating each and every guest like family! If you appreciate the feeling of home and know what to do to make others feel at home, you may be just the person we are looking for to work as a team member.
What are we looking for?
We are looking for leaders, who will stay true to our Vision, Mission and our Culture.
Our Vision: To have a dedicated, passionate, knowledgeable team that can consistently, deliver the most exceptional customer service and outstanding accommodations by offering our guests a fun, family-like experience.
Our Mission: Every member of our team will have the knowledge, creativity, capabilities and commitment to work together to ensure a memorable, home-like atmosphere for all of our guests; making Homewood Suites – Syracuse their second home and our team their second family.
Our Culture: Here at Homewood Suites Syracuse/Liverpool we strive to provide our team members with a positive and enjoyable atmosphere. We encourage growth, leadership and learning to have a team that is equipped with the skills and knowledge to
Outrageously Please our Guests. Teamwork and a can-do attitude are the key elements that we possess.
What will I be doing?
Houseperson: A houseperson is responsible for laundry, cleaning of the public areas,
driving the shuttle van and attending to guest requests. Specifically, you would be responsible for performing the following tasks to highest standards:
- Cleaning and maintaining all public areas; wash, dry, fold all linen; perform shuttle van runs; respond to guest requests within 15 minutes; complete daily checklist; light maintenance requests as needed for guest satisfaction
When will I be working?
Shift Times:
- Monday - Friday day shift 8 AM - 4 PM
- Saturday and Sunday day shift 9:30 AM - 4:30 PM
- Night shift 4 PM - midnight daily
Full time and part time work is available:
- Full Time Hours: 4 - 5 shifts per week
- Part time hours: 2 - 3 shifts per week
What benefits will I receive?
The hotel offers eligible employees a comprehensive benefit package. Eligibility for benefits is depending upon a variety of factors, including but not limited to, employment status, length of service, and successful completion of the orientation period. All benefits may be subject to change but are as follows: promotions, major medical and hospitalization insurance, dental insurance, life insurance, cobra, paid holidays, paid time off, use of approved hotel amenities, and employee rate discount.
Job Type: Part-time
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 1 year (Preferred)
- Hotel Experience: 1 year (Preferred)
Work Location: In person
