Responsibilities:
POSITION SUMMARY:
Mobile Crisis Supervisor will provide education, training, scheduling, and ensure 24-hour coverage for the Mobile Crisis Team. Ensuring the Mobile Crisis team will work with contracted hospitals when they identify a person in a psychiatric crisis that will require additional evaluation for psychiatric services. Ensuring the purpose of providing a professional assessment and triage to assist with further recommendation of services to the most appropriate, least restrictive treatment environment. Each patient and/or family contacting or referred to The Carle Emergency Department for psychiatric services shall be assessed by a Mobile Crisis Specialist. A licensed psychiatrist or other physician oversees triage and referral decisions.
ESSENTIAL FUNCTIONS:
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Screen and assess all patients ordered for screening and assessment by the assigned Carle Emergency Department M.D. by means of a face-to-face contact.
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Respond to the ordering Carle Emergency Department via phone within 20 minutes and respond to Carle Emergency Department for screening within 60 minutes of the initial phone call.
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Upon arrival to Carle Emergency Department, sign in on a log kept for audit purposes showing response times.
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Provide triage service in a sensitive and responsive fashion.
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Complete screening and assessment, including demographic and clinical information.
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When necessary, interview the patient and/or significant others to explore alternative modes of care consistent with the least restrictive treatment model.
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Consult with assigned Carle Emergency Department M.D.
- Be responsible for completion of screening and referral paperwork/assessment report.
- Data entry.
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Locate available community resources for patients to obtain further necessary treatment.
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Complete necessary paperwork and arrange acceptance and transfer of the patient for any required psychiatric or behavioral reasons.
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Provide a copy of screening and recommendations to the Carle Emergency Department for inclusion in the patient’s medical record.
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Projects a positive image of The Pavilion by being courteous, helpful, friendly and professional in relationships with patients, and their families, visitors, co-workers and the community.
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Ensure 24-hour coverage for Mobile Crisis schedule
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Complete Mobile Crisis payroll weekly
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Provide education for Mobile Crisis Team
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Precept new team members and complete Mobile Crisis orientation checklist
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Ensure that all Mobile Crisis functions are completed prior to returning to the Intake Department.
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Report on biweekly Mobile Crisis calls and dispositions
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Collaborate with Business Development and Intake Director to identify new areas of growth.
Qualifications:
QUALIFICATIONS:
Education: Bachelor’s Degree, Counseling, Social Work, or closely related field
Experience: Progressive experience in working in behavioral health environment required, 1 year experience preferred in crisis or assessment skills. Excellent communication and assessment skills.
Other knowledge/skills: Basic computer knowledge; Excellent communication and assessment skills.
Salary: Starting from $26.12 to $39.18 an hour
