We are a specialty packaged food company with distribution into the retail and foodservice sector across the USA and Canada. After 30 years in business, we continue to add talented individuals to our team.
We are looking to hire a responsible, reliable and hardworking individual with at least 3 years of experience in operations management within a third-party logistics (3PL), distribution, manufacturing, or import environment. Individual is verse in import logistics, freight management, order processing, vendor and customer management. The ideal candidate has experience in key functional areas including Order Processing, Transportation Logistics, and Account Management.
Responsibilities
Order Fulfillment and Processing
- Receive, review, and process B2B purchase orders accurately and coordinate with third-party logistics providers (3PLs) and freight carriers for shipment of orders
- Coordinate with sales & warehouse to fulfill orders on time
- Process orders to distributors and wholesalers
Account Management
- Act as a point of contact for B2B clients regarding order status, lead times, and delivery schedules.
- Resolve order-related issues such as delays, product shortages, or damaged shipments.
Import Logistics
- Coordinate and manage inbound ocean freight shipments from overseas manufacturers, including import documentation and customs clearance
- Liaise with freight forwarders, customs brokers, and shipping carriers to negotiate rates, resolve issues, and ensure service standards are met
- Verify incoming shipments against purchase orders and packing lists to ensure accuracy and completeness
Required Skillset
- Bachelor's degree
- Minimum 3 years of experience in logistics, order processing, inventory management, or supply chain operations
- Knowledge of shipping regulations, freight forwarding, and customs procedures
- Proficiency with Quickbooks, Microsoft Office
- Effective written and verbal communication skills
- Strong organizational skills and keen attention to detail
- Ability to multitask and prioritize in a fast-paced environment
Other Preferred Skillset
- Experience with retail distribution channels and requirements
- Consumer product marketing & distribution
- Bilingual English and Chinese, Vietnamese, Thai, Tagalog
Job Type: Full-time
Pay: $26.00 - $32.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Retirement plan
Application Question(s):
- In addition to English, what other languages do you speak? (Chinese, Vietnamese, Thai, Tagalog)
Work Location: In person
