Job Summary
Our warm, family-focused, single-doctor practice is looking for an experienced Dental Front Office/Treatment Coordinator to join our team!
RESPOSIBILITIES
- Welcome patients warmly and manage the front-desk check-in/ check-out workflow.
- Present clinical treatment plans and confidently discuss financial options/payment plans.
- Track pending cases and follow up on unscheduled treatment to boost case acceptance.
- Optimize the daily provider schedule for maximum productivity. Answer phones, schedule appointments and manage the dental office calendar using Open Dental software.
- Verify dental insurance PPO benefits, create claims, calculate and collect patient co-pays, process daily payments, and manage on-site patient accounts receivable (A&R).
- Liaison with external partners. Act as the primary on-site point of contact for our third-party remote billing company.
- Gather, scan, and securely upload daily clinical notes, day sheets, and insurance documentation to the remote billing portal.
- Collaborate closely with the remote billing team to resolve insurance claim rejections, patient ledger discrepancies, and missing pre-authorizations quickly.
Qualifications
- Minimum 2+years of prior dental front office or treatment planning experience.
- Strong working knowledge of dental software, preferably Open Dental software.
- Excellent communication skills with comfort handling financial closing conversations.
- Sharp understanding of dental coding, terminology, and insurance reimbursement.
Benefits
- Competitive hourly pay
- Paid Time Off (PTO)
- Sick Time
- Selected paid holidays
Please Note: YOU MUST HAVE DENTAL TREATMENT COORDINATING EXPERIENCE TO BE CONSIDERED.
We can't wait to meet you! Apply today
Pay: $24.00 - $30.00 per hour
Work Location: In person
