Overview
We’re looking for a highly motivated, achievement-driven Service Coordinator to join our Service Department at American Solar & Roofing.
This is a sales-influenced, revenue-generating position where your ability to identify opportunities, recommend solutions, and close service work directly impacts your income.
If you are competitive, coachable, and driven by results, this is a role where you can significantly increase your earnings through performance-based commissions and bonuses.
What You’ll Do
- Sell service programs, system upgrades, and replacement equipment to existing customers
- Identify upsell opportunities in every customer interaction
- Serve as the main point of contact for incoming service requests
- Take inbound calls and resolve customer issues quickly and professionally
- Create accurate service quotes and present solutions to customers
- Document all customer activity in CRM with precision and accountability
- Coordinate technician schedules to ensure efficiency and minimize delays
- Support warranty claims and maintain clear customer communication throughout the process
- Assist with service billing and Accounts Receivable inquiries
- Follow established processes while actively improving customer experience and workflow efficiency
What We’re Looking For
- Strong drive to succeed and earn based on performance
- Natural sales ability or strong interest in developing sales skills
- Excellent communication and customer service skills
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable working independently while contributing to team goals
- Experience with CRM systems (Salesforce a plus)
- 1–2 years of customer service, coordination, or sales experience preferred
Compensation
- Base Pay + Uncapped Commission
- Performance-Based Bonuses
- Growth opportunity tied directly to results and performance
Why This Role
This is a great fit for someone who wants more than a “job” — someone who wants:
- Direct control over their income
- A performance-driven environment
- A path to grow into higher-level sales or leadership roles
- A company that rewards execution, not just time served
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required.
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- HVAC / Roofing / Solar Sales: 1 year (Required)
- Technical Service Coordinator: 1 year (Required)
- Salesforce or other CRM: 1 year (Required)
Ability to Commute:
- Phoenix, AZ 85034 (Required)
Work Location: In person
