Overview:
PURPOSE STATEMENT:
Provide administrative support to Risk Manager to ensure efficient function of all risk management activities.
Responsibilities:
ESSENTIAL FUNCTIONS:
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Support the Risk Manager, facility leadership and employees through a variety of tasks related to functions of the Risk Management Department.
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Ensuring confidentiality of all patient information.
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Complete, accurate and timely data entry related to all patient event reporting to required recipients, including Acadia, state and county authorities, and patient insurers.
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Maintain all accurate and current logs as assigned
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Familiar with risk management concepts, practices and procedures
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Effective communication via phone and email ensuring all duties are completed accurately, and delivered with high quality in a timely manner.
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Creating spreadsheets and maintain data bases and, prepare reports and documents as needed
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Answer telephone calls and take messages and/or transfer calls as appropriate
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Engage with patients, visitors and colleagues in a manner that is professional and courteous and demonstrates excellence in customer service.
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Effective time management
OTHER FUNCTIONS:
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Comply with all Bowling Green and Acadia training assignments
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Adhere to all Bowling Green/Acadia Policy and Procedures.
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Perform other functions and tasks as assigned.
Qualifications:
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
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High school diploma or equivalent required.
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Associate’s degree preferred.
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Effective computer skills, including Office365, Excel, Microsoft Word and Teams
LICENSES/DESIGNATIONS/CERTIFICATIONS:
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
