This is a range 8 position and will close on 7/10/2026
US Synthetic has an immediate need for a Bearings Customer Engineer located in Orem, UT. While under the mentoring of a Customer Engineer II, the Bearings Customer
Engineer will design diamond bearings according to customer specifications while managing the products and accounts they are assigned to.
What’s in it For You:
- The ability to make an impact and shape your career with a company that
is passionate about growth
- The support of an organization that believes it is vital to include and
engage diverse people, perspectives, and ideas to achieve our best
- Thrive in a company that values sustainability, drives a safety-focused culture, and empowers its employees through continuous improvement
- Comprehensive benefits package starting at day 1 of employment – medical, dental, vision, matching 401k, and more!
What You Will Do:
- Assigned to a customer(s) as an account manager
- Responsible for assigned customer’s sales
- Drive development of new product lines and improved products for
customer(s)
- Understand and review customer needs, determine requirements,
feasibility of efforts, and resources to satisfy needs
- Interact with customers on engineering designs and
questions/problems
- Lead bearing design review meetings
- Communicate voice of customer issues to US Synthetic
management team
- Read, analyze and interpret complex engineering related documents
- Proficient with Creo
- Work closely with peers, research and development scientists, and
process engineers
- Effectively interact with production personnel to define and solve
manufacturing/PDC bearing design issues and improvement ideas
- Develop and implement methods and procedures for monitoring projects
- Prepare and report out on technical data related to products
- Keep immediate leader advised of work status, workload, problems, and
progress as related to work assignments
- Build strong relationships with customer(s) and vendors
- Travel to customer(s) locations (Average of 6-8 trips per year)
- Review operations and plans to meet requirements for sales planning and
to ascertain engineering requirements to develop new markets
- Use PDCA method to solve problems
- Participate in minimum of 1 kaizen event (weeklong training/projects) per year
- Work at GEMBA (where the work is done, i.e. mfg floor) to better see and solve problems
- Work with the operators and leaders on the production floor to develop
and implement projects
- Utilize lean manufacturing and product development principles in all
processes and product changes
- Follow all company policies (Attendance, No Tobacco Products on
Campus, Illegal Drug & Alcohol, Family Medical Leave Act, Personal
Appearance, Personal Electronic Devices, Vacation & Personal Time, etc.)
Minimum Qualifications:
- Immigration sponsorship not available for this role
- Bachelor of science in engineering
- Minimum one year of engineering experience in bearing design or
Tribology
Physical Demands:
- Moderate noise
- Able to lift 50 pounds
- Use of Safety Equipment (Safety Glasses, Steel-toe shoes)
Preferred Qualifications:
- People person, ability to develop quickly, and maintain, strong
relationships, Enjoy others company
- Ability to resolve concerns quickly and effectively
- Knowledge on machine shop practices, methods and procedures
- Ability to speak in front of technical peers
- Ability to effectively utilize DOE
- Self-starter
- Mechanical aptitude
- Ability to lead and participate in cross-functional teams
- Able to work with others for the purpose of training and instructing
- production personnel following the job instruction method (TWI)
- Proficient with Microsoft Office
- Proficient with statistical analyzing software, i.e. Minitab, JMP, etc.
- Pass respirator fit test
- Ability to work flexible shift hours when need arises
- Understanding of Lean Manufacturing, application and implementation
- Understand and analyze testing and metallurgical data
- Exhibit a professional manner in dealing with others, working to maintain
constructive working relationships
- Problem solving skills
- Willing to be trained
- Capable of maintaining a neat workplace (5S)
