Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Master's Level Clinician to join our Program of Assertive Community Treatment (PACT) team and help advance our mission of empowering people to live healthier, more fulfilling lives.
What We Offer:
- Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
- Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
- Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
- Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
- Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.
What You Will Do:
- Provide intensive, community-based clinical services within the Program of Assertive Community Treatment (PACT) model for individuals with complex behavioral health needs, including those involved with the forensic system.
- Complete intake evaluations, clinical formulations, recommendations, risk and crisis evaluations, and individualized safety plans using sound clinical judgment.
- Provide individual, family, couples, and group treatment grounded in appropriate clinical theories, principles, and recovery-oriented practices.
- Serve as primary clinician and case manager for an assigned caseload, completing assessments, treatment plans, reviews, financial-management plans, and strategies that support measurable progress.
- Coordinate care with family members, residential providers, hospitals, community partners, and other members of each individual's support network as clinically appropriate.
- Provide frequent outreach in homes, hospitals, residences, and community settings while encouraging independence, informed decision-making, dignity, and community integration.
- Assist with and monitor activities of daily living, connect individuals with community resources, and support access to medical, behavioral health, social, and recovery services.
- Support medication-related services within role expectations and complete health and medication documentation in accordance with Medication Administration Program (MAP) regulations and agency procedures.
- Complete progress notes by the end of each shift and maintain timely treatment, incident, medication-occurrence, shift-report, and program documentation.
- Maintain direct-service and outcome expectations, participate in shift communication, supervision, meetings, training, and continuing education, and follow PACT policies and procedures.
- Provide safe transportation as needed and maintain flexibility to work assigned weekends, second shifts, and holidays based on program needs.
Who You Are:
- Master's degree in Social Work, Psychology, Mental Health Counseling, or a closely related behavioral health field required.
- At least six months of human-services experience preferred; community-based experience with serious mental health needs is strongly valued.
- Ability to work with clinically complex, culturally diverse, and forensically involved individuals within the Sequential Intercept framework.
- Knowledge of clinical assessment, treatment planning, psychotherapy, crisis and risk evaluation, case management, recovery principles, and community-based care.
- Commitment to empowerment, human rights, personal growth, dignity, safety, and community integration for individuals served.
- Working knowledge of community resources and the ability to coordinate services, facilitate access, and collaborate effectively with multidisciplinary partners.
- Excellent clinical judgment, conflict-resolution, interpersonal, verbal, and written communication skills.
- Strong organization, documentation, technology, and follow-through skills, with the ability to manage urgent needs and changing priorities.
- Valid driver's license and a reliable vehicle available during all working hours for community-based services and transportation of individuals served required.
- Ability to obtain and maintain Medication Administration Program (MAP) certification within the first six months of employment.
- Ability to work the assigned essential-staff schedule and meet the role's physical requirements, including lifting or carrying up to 40 pounds, with or without reasonable accommodation.
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.
Salary Range: $55,000-$72,000
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
