Department: Housekeeping
Reports to: Housekeeping Supervisor / Director of Housekeeping
The Room Attendant is responsible for cleaning and maintaining guest rooms and assigned areas, ensuring a high standard of cleanliness, comfort, and guest satisfaction, following the guidelines of Hilton and IHG.
Clean and service guest rooms according to hotel standards
Change linens, make beds, and replenish towels and amenities
Dust, vacuum, mop, and sanitize all assigned areas
Report maintenance issues and lost & found items promptly
Follow safety, sanitation, and hotel procedures
Respect guest privacy and handle guest requests professionally
Previous housekeeping or cleaning experience preferred
Ability to follow instructions and work independently
Good attention to detail and time management
Ability to stand, walk, bend, and lift up to 25 lbs
Ability to work on feet for extended periods
Ability to push and pull housekeeping carts