Join our dynamic team as a Sales Associate and become the friendly face that delivers exceptional customer experiences in a fast-paced retail environment. Your energy, dedication, and sales expertise will help us achieve our goals while providing you with valuable skills for your career growth! In this role, you will actively engage with customers, understand their needs, and provide tailored solutions to enhance their shopping journey. Your enthusiasm and sales skills will drive store success while helping customers find the perfect products and services. This paid position offers an exciting opportunity to develop your sales expertise and grow within a supportive team dedicated to excellence.
Duties
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Provide excellent customer care including greeting and sampling every customer, informing every customer of store promotions, answering questions and demonstrating knowledge of product.
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Demonstrates and explains products, selecting and suggesting options suitable for the customer’s needs.
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Stock, merchandise and rotate product to ensure quality standards and sufficient supplies are maintained from the sales floor, stock room, or other inventory locations; places special orders as needed.
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Process transactions accurately using the store point-of-sale system, ensuring proper and consistent usage of discount and promotion buttons, maintaining accurate cash and sales balances, cash handling, cashiering, and retail math skills.
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Cook and/or hand dip store made product to meet store requirement and order demands.
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Perform cleaning duties in compliance with food safety standards and to demonstrate a high level of store appearance and cleanliness.
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Take phone and in-person orders from customers and fulfill product orders.
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Miscellaneous department related tasks as assigned.
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Flexibility to work varied shifts including evenings, weekends, or holidays as needed.
Education, Experience and Skills Required
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Prior experience in retail sales or customer service is preferred but not required; enthusiasm and a proactive attitude are essential.
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Ability to demonstrate excellent customer service and communication skills.
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Ability to work both independently and as part of a team.
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Must be able to follow cooking instructions.
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Ability to operate or quickly learn the store’s point-of-sale system and handle all forms of payment in an accurate manner.
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Excellent verbal communication and active listening skills.
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Strong sales and customer service skills.
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Ability to follow instructions and perform assigned tasks accurately.
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Basic knowledge of product offering or willingness to learn product information.
Physical Environment:
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Must be able to move throughout the shift including behind customer counters, around cooking tables and in stock room, frequently lift up to 25 pounds, occasionally lift up to 50 pounds, bend, reach away from the body and above waist level, and grasp small objects, with or without reasonable accommodation.
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Ability to work independently during slower business periods when required.
