In support of our mission to continuously improve the health and independence of the individuals we serve, the Case Manager plays a vital role under the supervision of the Clinical Program Manager. This position provides recovery-oriented case management services, including skill-building and medication education.
The Case Manager conducts routine psychosocial and emotional needs assessments and develops Person-Centered Recovery Plans. They work with youth, adults, and families to connect them with community resources, provide rehabilitative services, and initiate crisis intervention when necessary. All services are delivered in collaboration with a multidisciplinary recovery team and are documented in the electronic health record.
These services are designed to promote recovery and wellness, support community integration, and enhance independent living and overall quality of life. The role requires detailed and accurate electronic documentation, as well as strict adherence to agency and state guidelines. At least 55% of working hours must be dedicated to direct service.
Successful Case Managers demonstrate a strong commitment to working with individuals who have chronic and severe mental health conditions. Essential knowledge areas include psychotherapeutic medications, case management practices, substance use treatment, crisis intervention, community resources, and evidence-based behavioral health approaches.
Effective performance in this role requires innovative thinking, patience, resilience, and strong advocacy and service coordination skills. The Case Manager must be skilled in mental health assessment and evaluation, person-centered recovery planning, clinical documentation, and dual-diagnosis treatment.
In addition to working both independently and collaboratively, the Case Manager must be able to prioritize needs during crisis situations, participate in regular meetings and training opportunities, and perform other assigned duties with a positive and professional attitude.
Location: Round Rock, TX
Salary Range: $44,636.00 – $59,716.00
Differential Detail:
- 1.00/hour, 2 years previous experience in a similar role
- Up to $4.00/hour, tenure with BTCS
- .75/hour, Bilingual
- 1.00/hour, Associate
- .50/hour, LCDC
